Middle Market, Specialty & Business Banking - Community Engagement Director

NBH Bank•Dallas, TX

1d•Onsite

About The Position

As a Community Engagement Director (CED), you will lead the region’s strategic partnerships, philanthropic initiatives, and community and client engagement efforts. Working closely with executive leadership, this role serves as the regionwide authority on civic partnerships, community investment strategy, and event planning and execution. The role involves designing and implementing a comprehensive community engagement plan, building and maintaining strong relationships with nonprofit partners, and ensuring civic investments and sponsorships are mission-aligned and support revenue-generating opportunities. The CED will develop and maintain frameworks to measure community impact, engagement effectiveness, and alignment with business outcomes, preparing executive-level reporting that connects community investment, brand, and relationship development to client acquisition, retention, and regional growth metrics. This position also involves designing, planning, and executing internal and external events that elevate the client and employee experience and reinforce the bank’s values, tracking their ROI and effectiveness. The director will manage community engagement, philanthropic, and event budgets with discipline and transparency, ensuring resources are allocated strategically to initiatives with measurable impact. The role requires working with executive leadership to execute regional business development initiatives, strategic priorities, executive projects, and coordinate regionwide events. Collaboration with internal teams (Community Development, Commercial Lending, Retail Banking, Marketing, HR, and Risk) is essential to ensure initiatives are well-coordinated, compliant, and supportive of internal goals. The CED oversees the region’s philanthropic approach, including non-profit partnership selection, civic and philanthropic board involvement, volunteer initiatives, and related budget management, ensuring investments create meaningful community impact. Serving as a primary relationship steward for key external stakeholders and acting as a senior brand ambassador, the director will strengthen the Bank’s reputation and ensure consistent messaging. Identifying and mitigating reputational, compliance, and execution risks associated with community partnerships is also a key aspect, ensuring all activities reflect the Bank’s values and regulatory expectations.

Requirements

Bachelor’s degree in Communications, Marketing, Public Relations, Business, Nonprofit Management, or related field
7-10+ years of experience in community engagement, corporate philanthropy, event management, or corporate social responsibility or similar experience
Proven experience building strategic philanthropic partnerships with nonprofit organizations, civic leaders, and community stakeholders
Valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards.

Nice To Haves

Experience working in a financial institution, regulated industry, or complex environment
Experience in financial services or community development initiatives
Detail oriented, organized, creative, collaborative, and solutions-focused
Strong understanding of community reinvestment, philanthropic strategy, and nonprofit operational structures.
Ability to evaluate and measure ROI on community investments and partnerships
Proficient with event management planforms, CRM systems, and collaboration tools (Teams, Webex, etc.)
Exceptional relationship-building skills with community partners, bank executives and employees
Strong strategic thinker capable of designing long-term community engagement strategies that align with bank goals, regulatory expectations, and brand positioning

Responsibilities

Design and implement community engagement plan in partnership with executive leadership.
Build and maintain strong relationships with nonprofit partners.
Ensure civic investments and sponsorships are mission-aligned, well-attended, and support revenue-generating opportunities.
Develop and maintain frameworks to measure community impact, engagement effectiveness, and alignment with business outcomes.
Prepare executive-level reporting that connects community investment, brand, and relationship development to client acquisition, retention, and regional growth metrics.
Design, plan, and execute internal and external events that elevate the client and employee experience and reinforce the bank’s values.
Track the ROI and effectiveness of events and present findings to executive leadership.
Manage community engagement, philanthropic, and event budgets with discipline and transparency.
Ensure resources are allocated strategically to initiatives that demonstrate measurable impact, visibility, and alignment with Vista Bank’s mission and financial objectives.
Work with executive leadership to execute regional business development initiatives, execute strategic priorities, executive projects, and coordinate regionwide events.
Partner with internal teams—including Community Development, Commercial Lending, Retail Banking, Marketing, HR, and Risk—to ensure community initiatives are well-coordinated, compliant, and supportive of internal goals.
Oversee the region’s philanthropic approach, including non-profit partnership selection, civic and philanthropic board involvement, volunteer initiatives, and related budget management.
Collaborate with leadership to ensure investments create meaningful community impact.
Serve as a primary relationship steward for key external stakeholders, including civic leaders, chambers of commerce, economic development activities, foundations, educational institutions, and strategic nonprofit partners.
Strengthen the Bank’s reputation as a trusted, long-term community partner and financial institution of choice.
Act as a senior brand ambassador for the Bank in the region, ensuring consistent messaging, tone, and visual identity across community initiatives, sponsorships, and public appearances.
Collaborate with marketing and communication teams to elevate the Bank’s presence, storytelling, and impact within the community.
Identify and mitigate reputational, compliance, and execution risks associated with community partnerships, sponsorships, and public-facing initiatives.
Ensure all activities reflect the Bank’s values, regulatory expectations, and commitment to ethical engagement.
Lead the region’s strategic partnerships, philanthropic initiatives, and community and client engagement efforts.
Lead event execution and provide leadership and development for direct reports.