Middle Market, Specialty & Business Banking - Community Engagement Director

NBH Bank•Dallas, TX

18h

About The Position

It starts with our culture ... Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions. That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work. As a Community Engagement Director (CED), you will lead the region’s strategic partnerships, philanthropic initiatives, and community and client engagement efforts. Working closely with executive leadership, this role serves as the regionwide authority on civic partnerships, community investment strategy, and event planning and execution. Responsibilities include developing and managing a comprehensive community engagement strategy, management of the contribution budget in partnership with market presidents, overseeing outreach programs, fostering civic partnerships, and executing regionwide events. The CED partners with regional leadership and corporate marketing to ensure alignment and maximize visibility, while also leading event execution and providing leadership and development for direct reports.

Requirements

Bachelor’s degree in Communications, Marketing, Public Relations, Business, Nonprofit Management, or related field
7-10+ years of experience in community engagement, corporate philanthropy, event management, or corporate social responsibility or similar experience
Proven experience building strategic philanthropic partnerships with nonprofit organizations, civic leaders, and community stakeholders
Driving may be required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards. This information will be verified in a Motor Vehicle Report.

Nice To Haves

Experience working in a financial institution, regulated industry, or complex environment
Experience in financial services or community development initiatives
Detail oriented, organized, creative, collaborative, and solutions-focused
Strong understanding of community reinvestment, philanthropic strategy, and nonprofit operational structures.
Ability to evaluate and measure ROI on community investments and partnerships
Proficient with event management planforms, CRM systems, and collaboration tools (Teams, Webex, etc.)
Exceptional relationship-building skills with community partners, bank executives and employees
Strong strategic thinker capable of designing long-term community engagement strategies that align with bank goals, regulatory expectations, and brand positioning

Responsibilities

Design and implement community engagement plan in partnership with executive leadership.
Build and maintain strong relationships with nonprofit partners.
Ensure civic investments and sponsorships are mission-aligned, well-attended, and support revenue-generating opportunities.
Develop and maintain frameworks to measure community impact, engagement effectiveness, and alignment with business outcomes.
Prepare executive-level reporting that connects community investment, brand, and relationship development to client acquisition, retention, and regional growth metrics.
Design, plan, and execute internal and external events that elevate the client and employee experience and reinforce the bank’s values.
Track the ROI and effectiveness of events and present findings to executive leadership.
Manage community engagement, philanthropic, and event budgets with discipline and transparency.
Ensure resources are allocated strategically to initiatives that demonstrate measurable impact, visibility, and alignment with Vista Bank’s mission and financial objectives.
Work with executive leadership to execute regional business development initiatives, execute strategic priorities, executive projects, and coordinate regionwide events.
Partner with internal teams—including Community Development, Commercial Lending, Retail Banking, Marketing, HR, and Risk—to ensure community initiatives are well-coordinated, compliant, and supportive of internal goals.
Oversee the region’s philanthropic approach, including non-profit partnership selection, civic and philanthropic board involvement, volunteer initiatives, and related budget management.
Collaborate with leadership to ensure investments create meaningful community impact.
Serve as a primary relationship steward for key external stakeholders, including civic leaders, chambers of commerce, economic development activities, foundations, educational institutions, and strategic nonprofit partners.
Strengthen the Bank’s reputation as a trusted, long-term community partner and financial institution of choice.
Act as a senior brand ambassador for the Bank in the region, ensuring consistent messaging, tone, and visual identity across community initiatives, sponsorships, and public appearances.
Collaborate with marketing and communication teams to elevate the Bank’s presence, storytelling, and impact within the community.
Identify and mitigate reputational, compliance, and execution risks associated with community partnerships, sponsorships, and public-facing initiatives.
Ensure all activities reflect the Bank’s values, regulatory expectations, and commitment to ethical engagement.
Lead the region’s strategic partnerships, philanthropic initiatives, and community and client engagement efforts.
Serve as the regionwide authority on civic partnerships, community investment strategy, and event planning and execution.
Develop and manage a comprehensive community engagement strategy.
Manage the contribution budget in partnership with market presidents.
Oversee outreach programs.
Foster civic partnerships.
Execute regionwide events.
Partner with regional leadership and corporate marketing to ensure alignment and maximize visibility.
Lead event execution.
Provide leadership and development for direct reports.