Community Engagement Coordinator

Street Level Strategy•Oakland, CA

3d•Hybrid

About The Position

Street Level Strategy, LLC is a political and public affairs consulting firm specializing in grassroots mobilization, coalition building, campaign management, marketing, communications, and strategic consulting. We combine time-tested grassroots engagement strategies with a data-driven, results-first approach to design and execute high-impact programs for clients across a variety of industries and sectors. Street Level Strategy is a growing firm with a footprint across North America. Our team of over 30 professionals is based in Pasadena, CA, with offices in Sacramento and Berkeley, CA. Our clients include political candidates, ballot measures, issue advocacy campaigns, government agencies, non-profit organizations, and Fortune 500 corporations across the U.S. and Canada. We take pride in the diversity of our team—we are bilingual, have women and people of color in high-level leadership positions, and reflect the diversity of the communities we serve. The Community Engagement Coordinator (CEC) will be passionate about community outreach, committed to making a meaningful impact, and skilled at communicating effectively with diverse populations in English, Spanish, and Vietnamese. This project-based role focuses on fostering community relationships in the East Bay (West Oakland / Alameda), San Jose, and the surrounding Bay Area. The CEC will conduct focused community outreach that includes house meetings, one-on-one engagement with community members, and stakeholder relationship management. The ideal candidate is experienced in community organizing, grassroots mobilization, or working with community-based organizations (CBOs) and thrives in fast-paced, collaborative, field-driven environments.

Requirements

Fluency in English and Spanish with the ability to communicate technical program details.
Experience in community outreach, public engagement, or canvassing.
Strong communication skills with diverse community members.
Detail-oriented and able to follow processes accurately.
Proficient with technology for data entry and communication.
Self-motivated, able to work independently, and manage time effectively.
Available to attend workshops and trainings at various locations in the Bay area
Must be able to have predictable and reliable attendance.
Must be able to work 5 days in-person during office hours at the worksite location.
The position also requires flexibility to work outside of standard business hours, including evenings and weekends.
Overnight travel is required on an as needed basis.

Nice To Haves

Previous case management experience.
Experience with energy efficiency programs, rebates, or community services.
Familiarity and connection with local neighborhoods and communities in Bay Area
Proficiency with GSuite (Google Sheets, Google Docs), Salesforce, and RingCentral is a plus

Responsibilities

Promote programs and increase access to resources
Inform and educate residents on how to access government sponsored energy efficiency programs, financial aid, and utility bill discounts.
Engage community members in friendly, informative, and empowering conversations and assist with program enrollment.
Represent professionally at events, workshops, and community events.
Provide hands on “white glove” support to assist clients in completing applications for rebate programs.
Track client progress, follow up as needed, and maintain accurate records with confidentiality.
Foster strong connections with residents and local organizations.
Serve as a subject matter expert during workshops and presentations.
Inspire confidence and encourage program participation.
Collect and maintain outreach data for reporting and program improvement.
Increase community engagement and participation through effective relationship-building.