Community Engagement Coordinator

Town of Mooresville • Mooresville, NC

6d • Onsite

About The Position

The Community Engagement Coordinator performs professional and administrative work developing, coordinating, and evaluating community engagement initiatives that strengthen relationships between the Parks & Recreation Department and the community. This position serves as a liaison to residents, businesses, schools, community organizations, neighborhood groups, and other stakeholders while supporting departmental programs, special events, facilities, and strategic initiatives. The position coordinates public engagement activities, community meetings, outreach events, and feedback initiatives; develops partnerships; monitors community trends; and provides information and recommendations to departmental leadership. Work requires strong communication, organization, relationship-building, and project coordination skills. Work is performed under the general supervision of the assigned supervisor.

Requirements

• Bachelor's degree in Public Administration, Communications, Recreation Administration, Marketing, Community Development, Event Management, or a closely related field
• Two (2) years of experience in community engagement, public outreach, recreation programming, communications, event coordination, or a related field OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position
• Possession of a valid North Carolina Driver's License

Responsibilities

• Serve as a liaison between Parks & Recreation divisions, community organizations, neighborhood groups, schools, businesses, and the public to promote departmental initiatives and foster partnerships
• Develop and implement community engagement plans that support Parks & Recreation divisions, facilities, services, special initiatives, and long-range planning efforts
• Coordinate and facilitate public engagement activities, community meetings, open houses, focus groups, outreach events, and other initiatives to gather community input and increase participation in Parks & Recreation programs
• Create and maintain records related to special events, public engagement activities, and programs, including associated costs, participants, community partners, staffing, and volunteer requirements
• Create, distribute, and analyze surveys, questionnaires, and other feedback tools to assess community needs, satisfaction levels, and program effectiveness
• Coordinate with the Town's Marketing & Communications Department to support marketing and promotional efforts for division events, programs, and community engagement initiatives
• Prepare reports, recommendations, correspondence, and presentations to assist departmental leadership in evaluating community needs and informing advisory boards and Town officials of future initiatives and engagement activities
• Monitor participation and community trends to assist in evaluating community needs and identifying opportunities for program improvement
• Support recreation staff with planning and implementing community engagement activities associated with departmental programs, events, and initiatives
• Collect citizen feedback, photographs, and videos to support future marketing and promotional efforts
• Coordinate the procurement, inventory, and distribution of promotional and outreach materials used to support departmental programs, events, and engagement initiatives
• Recruit and organize community partners for Parks & Recreation special events and public engagement activities
• Research community recreation trends and analyze public feedback to provide recommendations regarding future events, programs, and activities
• Respond to citizen inquiries, concerns, and requests for information in a professional and timely manner
• Assist with the supervision of interns, community partners, and contracted service providers
• Assist with Town-wide events as needed
• Perform other related duties as assigned

Benefits

• 5% Town contribution to your 401(k), no employee match required
• Choice of three medical plans, including an HSA plan with Town contributions
• Town-paid life insurance at 1.5× annual salary
• Fully paid short- and long-term disability coverage (up to $8,000 per month)
• Wellness Incentive Program, with A discount of $240 annually on medical premium for participation
• Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
• Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
• Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
• Holidays: Employees accrue 13-14 paid holidays per year
• Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year
• Bereavement Leave: Up to five days per occurrence for deaths within the employee’s immediate family
• On-site clinic for eligible employees and dependents coming in 2026!
• Down payment assistance
• Pet insurance
• Gym reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level