Associate Staff Analyst (Exe Lvl) - Community Engagement Coordinator

City of Houston • 901 Bagby, TX

1d • Onsite

About The Position

The Community Engagement Coordinator is the Controller’s Office’s principal day-to-day organizer for neighborhood-level relationships, community outreach systems, and community programming. Under the direction of the Director of Programs and Strategic Initiatives, this execution-focused, field-facing role builds and sustains partnerships across Houston communities, manages opportunities for the Controller and senior staff to engage with residents, and supports data-driven outreach and decision-making.

The Coordinator owns the Office’s community engagement tools and records, including its Constant Contact platform and Excel-based engagement tracker, and tracks participation, partnerships, attendance, geographic reach, and other metrics. The role also plans and executes community programs, town halls, and Office events, coordinating logistics, volunteers, vendors, venues, permits, and materials. The position regularly involves evening and weekend work, travel throughout Houston, and physical event setup and breakdown, including moving materials weighing up to 30 pounds. Reliable transportation is required.

Requirements

• Bachelor’s degree in Business Administration, Public Administration, or a field directly related to the work.
• No experience is required.
• Valid Texas driver’s license and compliance with the City of Houston’s driving policy (AP 2-2).
• Strong written and verbal communication skills, including the ability to draft talking points, briefing materials, and email list communications.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint, and comfort learning new platforms.
• Ability to work evenings and weekends and travel throughout the city.
• Ability to carry out assignments from concept to completion, manage timelines and workstreams, maintain accurate records, and flag risks early.
• Ability to establish trust with residents, community leaders, and institutional partners and use judgment to assess engagement requests against Office priorities and capacity.
• Must be able to travel throughout Houston, perform physical event setup and breakdown, and lift or move materials weighing up to 30 pounds.
• Reliable transportation is required.

Nice To Haves

• At least three years of experience in community organizing, constituency engagement, campaign field operations, civic or nonprofit program management, or a closely related area.
• Direct experience organizing in Houston neighborhoods and existing relationships with civic clubs, super-neighborhoods, faith communities, or community-based organizations.
• A demonstrated record of producing turnout for events, forums, or programs.
• Experience building and segmenting constituent or supporter lists using an email or CRM platform such as Constant Contact, Mailchimp, EveryAction, or NGP VAN.
• Experience managing events from concept through execution, including volunteer and day-of staff management.
• Fluency in Spanish, Vietnamese, Mandarin, or another language widely spoken in Houston.
• Experience working across diverse communities and constituency groups.

Responsibilities

• Serve as the Office’s primary contact at the neighborhood and super-neighborhood level, building and sustaining relationships with civic clubs, neighborhood associations, faith communities, small businesses, advocacy groups, and resident leaders.
• Identify and maintain priority stakeholders with whom the Office can collaborate, co-host events, communicate regularly, and pursue shared goals.
• Represent the Controller’s Office at community meetings, civic events, public forums, and neighborhood gatherings.
• Build and manage a proactive pipeline of community engagement opportunities for the Controller, sourcing and vetting invitations.
• Manage intake, triage, and tracking of requests for the Controller’s participation and recommend which requests to accept.
• Prepare talking points, backgrounders, and briefing materials for the Controller and senior staff.
• Coordinate senior staff community engagement assignments, including constituency group assignments, scheduling, preparation, and follow-up reporting.
• Manage the Office’s Constant Contact platform, including list architecture, segmentation, tagging, deployment, and performance reporting.
• Grow the Office’s constituent list through events, partnerships, and direct outreach.
• Maintain the Office’s Excel-based community engagement tracker covering stakeholders, partners, relationship history, events, programs, resolutions, certificates, and engagement grading.
• Train and support senior staff and other Office personnel on community engagement processes and tracking.
• Track and report engagement metrics, analyze results, and recommend adjustments.
• Research community organizations, neighborhood priorities, and demographic trends to inform outreach strategy.
• Own assigned community programs and citywide engagement efforts from start to finish and support the Director on strategic programs and Office-led events.
• Plan and execute community programs, town halls, and related engagement efforts, including logistics, tracking, and turnout.
• Recruit, brief, schedule, and direct volunteers and event-day staff.
• Coordinate vendors, venues, permits, materials, and other logistics for Office-sponsored events.
• Maintain calendars, work plans, and project timelines for engagement activities and special initiatives.
• Manage scheduling and coordination for community engagement meetings and working sessions.
• Perform special projects and other duties as assigned by the Controller or designee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level