Community Engagement Coordinator - Community Outreach for Youth & Mental Health Programs

Mount Sinai Health System•New York, NY

3d•Hybrid

About The Position

The Community Engagement Coordinator within the Icahn School of Medicine at Mount Sinai will conduct clerical, administrative and research activities mainly taking place in community-based settings. Working closely with Program Managers, the Coordinator will support ongoing mental health initiatives and research programs, primarily the Brothers=Connect and Haven=Connect initiatives and the HOPE Center/ISSMS Partnership. This position aims to 1) leading outreach, education, and engagement in mental health services and 2) foster and expand community partnerships to support mental health youth and adult programs and training. The successful candidate will be self-motivated, enthusiastic, and community-driven. Experience conducting human subjects research is preferred, but not required. The candidate must have strong interpersonal skills, attention to detail, demonstrated experience with youth, group facilitation, and passion for supporting mental health and be comfortable discussing mental health topics including suicide. They must have a solid understanding of the social, economic, and political factors impacting historically marginalized groups. Our team members are expected to be in the office or the field at least 3 days per week. This role also requires occasional evening and weekend availability to accommodate our community partners’ schedules for meetings and trainings.

Requirements

Bachelors degree required, or equivalent education and work experience
Must have strong interpersonal skills, attention to detail, demonstrated experience with youth, group facilitation, and passion for supporting mental health and be comfortable discussing mental health topics including suicide.
Must have a solid understanding of the social, economic, and political factors impacting historically marginalized groups.

Nice To Haves

Experience conducting human subjects research is preferred, but not required.
Be knowledgeable and experienced working with Black and Latino communities
Work experience or knowledge within faith-based communities is preferred
Experience working with youth sports leagues, which may include basketball teams, Boys & Girls Clubs, and other community-based agencies focused on Black & Latino youth
Have exceptional communication and interpersonal skills; and the ability to adapt communication styles
Be experienced and comfortable working with people from diverse racial, ethnic, and socioeconomic backgrounds
Be familiar with the socio-cultural factors that contribute to health disparities
Have experience engaging people virtually and in-person
Have knowledge and experience with social media platforms and websites
Treat fellow community members with professional courtesy, patience, and respect
Have at least two years of work experience; focus on community engagement encouraged
Applicants with an equivalent combination of education and experience may be considered

Responsibilities

Lead and co-facilitate high energy, engaging trainings for youth and adults, with trainings occurring in person and online.
Effectively engage and recruit Youth Basketball Leagues, Boys & Girls Clubs, and other community-based organizations to participate in Brothers=Connect.
Effectively engage and recruit churches across New York state to participate in HAVEN=Connect.
Develop communication tools informing churches, community-based organization (CBO) leadership,and other community members locally and across New York State about new training opportunities.
Collect, maintain, and organize program information using electronic databases like REDCap
Correspond with study participants by telephone to schedule appointments and reminder calls for follow-up data collection
Assist with qualitative and quantitative data collection and analysis
Assist in preparing study-related documents and maintaining study files
Assist in all other daily activities of ongoing research studies (preparing mailings, study documents, reports, etc.) as needed.
Initiate patient outreach, collect and verify demographic and insurance information and schedule patient appointments.
Educate patients about clinic services, including available healthcare programs, procedures, and policies.
Screen for social determinants of health (e.g., housing insecurity, insurance).
Collaborate with clinic staff, including social workers, medical residents, interns and administrative personnel, to facilitate efficient patient flow and resolve any potential bottlenecks or delays promptly.
Support community-based strategies to raise awareness about mental health issues, including organizing workshops, events, and public presentations.