Community Engagement Coordinator-Bernal PT (89747)

HomeFirst•San Jose, CA

7d•Onsite

About The Position

HomeFirst, a nonprofit organization established in 1980, is dedicated to ending homelessness in the Bay Area through low-barrier programming and systems leadership. The Bernal EIH program is a housing-focused, low-barrier, and harm reduction program serving adults experiencing homelessness in San Jose. This program provides participants with private units and comprehensive on-site support services aimed at transitioning them into permanent housing. The Community Engagement Coordinator plays a crucial role in coordinating services, community engagement, and programming to empower participants and foster self-sufficiency. This role requires a commitment to HomeFirst's values of kindness, passion, and excellence, with a focus on Housing First and Harm Reduction principles. The ideal candidate will be dedicated to ending homelessness, employ a scientific approach to performance improvement, and thrive in a diverse work environment.

Requirements

Preferred: two years related experience with Bachelor’s Degree or AA Degree, or five years related experience with High School Diploma.
Lived experience preferred.
Excellent interpersonal skills, the ability to work well with all levels of management, staff, vendors and with people of diverse social backgrounds.
Strong written and oral communication skills with an ability to facilitate meetings, organize events, and build excellent relationships with key stakeholders.
High level of flexibility and time management skills; able to manage multiple projects concurrently.
Demonstrated ability to develop and maintain priorities and meet established deadlines.
Able to take direction and work as a team member.
Ability to present oneself and the agency professionally to internal and external audiences.
Exceptional organizational skills.
Strong computer skills.
Sensitive to confidential matters.
Able to work some nights and weekends as required.
Strong volunteer management skills; recruiting and training volunteers to give excellent service.
Desire to continually develop skills and increase knowledge.
Value being part of a coordinated team.
High level of professionalism with internal and external audiences.
Exhibit leadership qualities.
Strong sense of accountability.
Clean driving record; valid, current CA driver license and auto insurance, ability to be added onto agency insurance (required).
Able to use personal vehicle with reimbursement for mileage.
Able to occasionally lift up to 50 lbs. with assistance. Safe listing training provided, lifting belts are available.
Able to drive agency vehicles with training and certification.

Nice To Haves

Bachelor’s Degree or AA Degree
Lived experience

Responsibilities

Serve as the coordinator for Bernal EIH Program volunteer activities including recruitment, placement, scheduling, hours tracking, and training of volunteers.
Identify new opportunities to engage groups, individuals, and corporations in the agency’s work.
Secure workshop facilitators/volunteers to ensure contracted quarterly workshop attendance requirements at Bernal.
Build and maintain strong community relationships.
Complete and track enrollment applications, code of conduct, confidentiality, release forms, and sign-in forms for volunteers.
Track all TB testing, Food Handling certifications, proof of vaccination, and fingerprinting for various volunteer duties.
Ensure that volunteers and staff are trained on proper use of the volunteer portal.
Communicate with volunteers in a timely manner. Answer all inquiries via phone or email.
Work with Directors of Interim Housing Services, Program Manager, and program staff to ensure compliance with all agency policies regarding volunteers.
Work in collaboration with DEI director and HomeFirst DEI Committee to incorporate celebrations for EIH participants.
Maintain calendars for meal donations, activities and workshops and confirm all scheduled meal donations, activities, and workshops on a weekly basis.
Provide monthly calendar of site workshops and events to appropriate personnel.
Schedule weekly workshops (EIH programs) to build self-sufficiency, facilitated by volunteers, the Community Engagement Coordinator, or program staff.
Coordinate quarterly resource fairs at the site, including outside organizations that offer resources needed by program participants.
Schedule site tours with potential volunteers and/or donors.
Actively develop relationships with businesses, faith communities, and organizations which would complement and support program needs, providing workshops, in-kind donations, off-site kit builds, and general support.
Attend a regularly scheduled Community Advisory Committee to build relationships with immediate neighbors, giving and receiving feedback on EIH activities and program metrics.
Complete monthly reporting of volunteer hours, in-kind donations, and workshop attendance.
Work with program staff to be aware of current in-kind donation needs.
Work as part of the Fund Development team to provide logistical and tactical support for the agency’s special events, share information on key community relationships and assist with developing social media stories.
Build community awareness about HomeFirst; attend community-based fairs and other community initiatives with goals that align with HomeFirst’s mission.
Report on engagement activities and impact to senior staff.
Participate in Community Engagement and Fund Development team duties and activities.
Accept, sort, distribute donations received at the Administration Office.