Community Engagement and Communications Manager

City of New York•New York City, NY

1d•Onsite

About The Position

The Office of Equity & Racial Justice LGBTQIA+ Affairs seeks a strategic, experienced, and mission-driven professional to serve as Community Engagement & Communications Manager. This role will be responsible for supporting the Director of the LGBTQIA+ Affairs in a broad range of communications, community engagement, and operational functions. The Community Engagement & Communications Manager will serve as a key advisor to the Director, leading the Office’s community engagement and communications efforts. This individual will play a critical role in establishing, maintaining, and strengthening relationships with LGBTQIA+ communities, coordinating outreach initiatives, strategic communications campaigns, supporting public-facing communications, and advancing cross-agency collaboration. The Community Engagement & Communications Manager will help ensure the Office is effectively positioned to promote its mission, promote its work, increase visibility, and support equity-focused initiatives across all areas of the Office’s work. The Community Engagement & Communications Manager will report to the Director of the LGBTQIA+ Affairs. The Community Engagement & Communications Manager will initiate and support outreach, communications, and public engagement efforts for the Office of Equity & Racial Justice LGBTQIA+ Affairs. This role will help establish, maintain, and strengthen relationships with LGBTQIA+ communities across New York City while promoting our work, supporting public awareness campaigns, community partnerships, and strategic communications initiatives. The Community Engagement & Communications Manager will work closely with community-based organizations, advocacy groups, City agencies, private-sector partners, external governmental partners, and internal leadership to ensure that LGBTQIA+ New Yorkers are informed, represented, and connected to City resources and initiatives. The position requires strong communication skills, event coordination experience, cultural competence, and a commitment to equity and inclusive public engagement.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Nice To Haves

Strong communication skills
Event coordination experience
Cultural competence
Commitment to equity and inclusive public engagement

Responsibilities

Support development and implementation of community engagement and communications strategies for the Office of Equity & Racial Justice LGBTQIA+ Affairs.
Build and maintain relationships with LGBTQIA+ community organizations, advocacy groups, service providers, and other stakeholders across New York City.
Coordinate and support community meetings, listening sessions, public events, and outreach initiatives.
Draft and manage communications materials including newsletters, social media content, talking points, press materials, presentations, website content, and community updates.
Assist with planning and promotion of public awareness campaigns and Citywide initiatives related to the work of the Office of Equity & Racial Justice LGBTQIA+ Affairs.
Monitor community concerns, emerging issues, and public feedback impacting LGBTQIA+ New Yorkers.
Support coordination with City agencies to promote equitable and inclusive messaging and community-centered outreach efforts.
Represent the Office of Equity & Racial Justice LGBTQIA+ Affairs at community events, forums, and interagency meetings.
Maintain outreach tracking systems, stakeholder contact lists, and engagement reports.
Collaborate with internal teams on strategic initiatives, public education efforts, and special projects.
Support rapid response communications and stakeholder coordination during time-sensitive issues when needed.
Exercising sound judgment and discretion in managing sensitive and confidential matters on behalf of the Director.
Coordinating across internal teams and external partners to advance equity-focused initiatives for LGBTQIA+ communities.
Providing strategic, tactical, and project management support across the Office as priorities evolve.
Performing additional responsibilities as assigned to support the mission