Community Employment Specialist - Team Leader

Nishna Productions Inc•Red Oak, IA

1h•$21 - $23•Onsite

About The Position

This is a full-time position with 40+ hours per week. The Community Employment Support Professional-Team Leader is directly responsible to the Quality Assurance & Safety Specialist and is responsible for the completion of Community Employment-related duties. These duties include, but are not limited to, Career Exploration, Job Development, Job Shadows, Job Coaching, and the completion of Workplace Readiness Assessments. This position will also act as the Team Leader for all other staff working in the Community Employment Department.

Requirements

Bachelor’s degree in human services or marketing fields or equivalent experience.
Five (5) years of experience working with individuals with disabilities.
Previous supervisory experience.
Maintain insurability with agency vehicle insurance carrier.
Must possess leadership skills.
Must be willing to work with individuals who have behavioral disorders, which may result in the display of an aggressive outburst of a physical nature.
Must have the ability and desire to work with other employees as a team.
Must have good verbal and written communication.
Must be able to obtain and maintain a valid Iowa Chauffer’s license and maintain an acceptable driving record.
Must exercise good judgement when the situation requires immediate decision-making when dealing with staff or individuals receiving services.
Must not have been legally convicted of any type of assault, abuse, or bodily injury.
A professional and personal image and attitude is needed to represent those served and the agency itself.
All agency staff are required to participate and cooperate with agency investigations. Confidentiality will be respected.
High human relations skills - The ability to meet and deal effectively with people and the public.
Ability to work flexible hours including nights, weekends, and early mornings.
Be able to understand, relate to, and be compassionate to individuals with disabilities.
Must be organized and willing to work under pressure to meet deadlines for completion of community employment-related services.
Must exhibit keen observation skills for completion of task analysis and vocational assessments.
Must successfully complete the state-required CESP exam and maintain certification as a Certified Employment Support Professional.
Individuals “must not have or be a carrier” of a serious infectious or communicable disease, such as but not limited to, tuberculosis.
Must be able to travel from place to place, up to 70 miles.
Must be able to enter and exit facilities that may or may not be accessible to everyone.
Must be able to carry necessary paper and supplies to perform functions.
Must be able to provide physical care necessary to individuals when performing job coaching duties.
Ability to physically assist an individual to regain his balance or to transfer from a sitting, standing, or prone position.
Must be willing to participate in working with and training of behavior problem individuals, including verbal and physically aggressive individuals.
Provide quality services that meet the agency’s standards, including Career Exploration, Job Development, Job Shadows, Job Coaching, Workplace Readiness Assessments, and work performance and behavior training.
Provide a supportive and therapeutic atmosphere for all individuals receiving services.
Exhibit competent verbal and written communications skills.
Be able to drive from one location to another.
Exhibit the ability to represent the agency in a professional manner in the community.
Advocate for individuals with disabilities to employers.
Market agency services to the community.
Must be willing to work whatever hours are needed to provide services the agency has agreed to, which may include early mornings, late evenings, weekends, and holidays.
Must possess or be able to develop leadership and supervisory skills in order to provide supervision to the department.
Complete all required paperwork.
Provide job coaching on community job sites.
Must complete certification training required by Iowa Vocational Rehabilitation Services and the Iowa Department of Health and Human Services.
Ability to complete electronic documentation.
Comply with state and federal regulations regarding HIPAA.
Understand PHI (Protected Health Information) on a need-to-know basis according to assigned security clearance level.

Nice To Haves

Prefer previous supervisory experience.

Responsibilities

Provide Career Exploration activities to individuals of all ages receiving services.
Meet with individuals and families/guardians to introduce supported employment, as well as explore the individual’s employment goals.
Work with individuals to develop a formalized career plan using discovery techniques, business tours, job shadowing, informational interviews, work site assessments, and other job exploration activities.
Work with individuals to develop soft skills, including interviewing skills, co-worker relations, communication with supervisors, and customer service skills.
Work with Individuals to explore topics on and improve financial literacy.
Document individual performance daily, keeping charts and daily reports up to date and accurate, and submitting data to supervisor as requested.
Develop relationships with local business and industry to offer a variety of career exploration options.
Manage transportation for individuals receiving Career Exploration services as needed.
Implement marketing strategies for Community-Based Employment services.
Complete job development based on inclusion, commensurate wages, benefits, consumer choice, and employer needs.
Maintain regular contact with community employers.
Oversee completion of all placement forms and documentation of on-going performance.
Make arrangements for job coaching for individuals placed.
Work with agency Program Coordinators or outside professionals to develop and coordinate any other services consumers might need.
Act as a liaison with Iowa Vocational Rehabilitation Counselors, Medicaid Case Managers, HHS Social Workers, and local school systems, and coordinate referrals.
Maintain all records and documentation using proper forms as they relate to established procedures and accreditation standards.
Coordinate with Community-Based Employment staff to ensure completion of placements and all associated duties.
Maintain CARF accreditation.
Assess individuals participating in Workplace Readiness Assessment as requested.
Develop job exploration, job shadowing, and on-site assessment sites in communities where individuals have expressed a desire to work or secure further training.
Provide 100% supervision and support to individuals while being assessed on community job opportunities and complete timesheets for payment.
Complete all forms required for the Workplace Readiness Assessment.
Complete a final report summarizing assessment results and addressing support needs for success in community employment or additional training.
Conduct an exit staffing.
Complete Case Activity Logs to document activities pursued with the individual.
Provide direct training and support to individuals on community job sites.
Implement goals and objectives, and methods for achieving them, carrying out instructional activities consistent with individual training objectives.
Attend and participate in staff meetings.
Handle transportation to and from job sites at the beginning of each placement if requested.
Learn tasks of community job sites to train individuals and be available for support and follow-up.
Communicate with supervisor regarding the development of any necessary behavior intervention data.
Integrate the individual with his/her co-workers and provide models for appropriate interaction.
Assist the employer in working through employment problems, encouraging employers to deal directly with the individual as much as possible.
Work with the employer in completing regular performance evaluations with the individual.
Handle any other duties assigned by the Executive Director or the Quality Assurance and Safety Specialist within the timeframe given.
Complete employment advocacy with employers, co-workers, and customers.
Provide directions and supervision to all Community Employment Services Staff, complete performance evaluations, and hire and fire for these positions.
Assist with marketing and public relations activities for the agency as requested.
Participate in scheduling and facilitating planning meetings for enrollment in all community-employment related services, complete intake paperwork, and coordinate service delivery.
Ensure funding approvals are in place prior to the initiation of services and be familiar with varied funding sources.
Track client wages and hours quarterly on a spreadsheet.
Track completion of drills monthly on a spreadsheet.
Complete Employment reporting when MCO’s request it.
Complete IVRS reports when requested.
Complete auditing on all CE staff on a daily basis.
Complete billing each month for those receiving IVRS funding and send to the billing department.
Complete Quality Indicators bi-annually or when requested.