Community Educator

San Diego LGBT Community Center • San Diego, CA

2d • $26 - $27

About The Position

The Community Educator is a key member of The Center's Training Institute, delivering engaging, research-informed training to Center staff, community organizations, corporations, and businesses across San Diego County. The role reports to the Training and Community Education Manager (TCEM) and facilitates in-person and virtual trainings on LGBTQ+ topics, supports the development and maintenance of the Training Institute's library of about 30 trainings, coordinates training logistics, and collects participant feedback and outcome data.

The Community Educator also supports Leadership Academy workshops, outreach and promotion of Training Institute offerings, and collaboration with staff and community partners. The position is full-time, regular, and non-exempt. Applicants are asked to include a sample training outline or facilitation plan with their application.

Requirements

• 1–3 years of experience facilitating training, workshops, or presentations for adult audiences, both in person and virtually.
• Experience in community education, health education, or a related field.
• Knowledge of current issues and trends related to the LGBTQ+ community and other historically marginalized communities.
• Confident, engaging presentation skills.
• Strong writing skills.
• Strong critical-thinking, verbal communication, active-listening, empathy, conflict-resolution, and interpersonal skills.
• Strong organizational and record-keeping skills.
• Proficiency with MS Office Suite.
• Experience with virtual meeting platforms such as Zoom or Microsoft Teams.
• Fluency in English.
• Reliable transportation and current auto insurance, with ability to travel to trainings across San Diego County.

Nice To Haves

• Experience delivering training on LGBTQ+ cultural competency, health equity, or related topics.
• Experience developing or adapting training curriculum.
• Experience training corporate, business, or professional audiences.
• Professional experience working with or serving LGBTQ+ communities.
• Fluency in Spanish is highly preferred.

Responsibilities

• Facilitate and co-facilitate in-person and virtual trainings for Center staff, community organizations, corporations, and businesses.
• Prepare for trainings by reviewing content, tailoring examples with TCEM approval, and confirming materials and technology are ready.
• Create welcoming, interactive learning spaces responsive to participants' needs and lived experiences.
• Answer participant questions accurately and refer questions outside the training's scope to the TCEM or appropriate Center department.
• Co-facilitate Leadership Academy workshops for Center staff as assigned.
• Help update and expand the Training Institute's training library by researching best practices, updating content, and preparing slides, handouts, and activities.
• Assist with annual curriculum reviews and development of Train the Trainer materials and curriculum packages for partner organizations.
• Share observations from trainings with the TCEM to identify opportunities to improve or add content.
• Maintain an organized, current library of training materials and resources.
• Schedule trainings with the TCEM, partner organizations, and Center departments.
• Manage training registration, participant communications, reminders, and follow-up.
• Coordinate room setup, technology, and materials for in-person and virtual trainings.
• Assist with Leadership Academy workshop logistics, including scheduling and communication with facilitators and participants.
• Support Training Institute revenue goals by delivering high-quality paid trainings and assisting with outreach under the TCEM's direction.
• Draft social media content promoting Training Institute offerings for TCEM review and coordinate with The Center's communications and marketing department.
• Represent The Center and the Training Institute at community events, tabling, and meetings as assigned.
• Share feedback with the TCEM about the Training Institute website page to keep offerings and descriptions current and accurate.
• Distribute and collect training evaluations and pre- and post-training assessments.
• Enter training participation, attendance, outcome, and feedback data accurately and on time in the Training Institute tracking system.
• Assist with data summaries for curriculum updates, grant reporting, and program improvements, and collect Leadership Academy KPI data as assigned.
• Follow the Training Institute operations manual, policies, and procedures.
• Participate in weekly check-ins with the TCEM and provide summaries of completed tasks and progress on work plans and deliverables.
• Pursue ongoing learning on LGBTQ+ issues, adult learning, and facilitation best practices.
• Collaborate with staff across Center departments who co-facilitate or request trainings.
• Perform special projects as assigned.

Benefits

• 401(k) retirement plan with company match.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Chiropractic health coverage.
• Optional out-of-pocket coverage for spouses, domestic partners, and dependent children.
• Generous vacation and holiday benefits.
• Professional training and development experiences.
• Opportunities for promotion and advancement.
• Competitive pay scales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed