Community Educator

San Diego LGBT Community Center • San Diego, CA

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About The Position

The Community Educator is a key member of The Center’s Training Institute, delivering engaging, research-informed training to Center staff, community organizations, corporations, and businesses across San Diego County. The role facilitates in-person and virtual trainings on LGBTQ+ topics, supports updates and expansion of the Training Institute’s library of approximately 30 trainings, coordinates training logistics, and collects participant feedback and outcome data. The position reports to the Training and Community Education Manager (TCEM).

The Community Educator helps create welcoming, interactive learning environments responsive to participants’ needs and lived experiences; prepares and adapts training materials with TCEM approval; supports curriculum development, annual reviews, and Train the Trainer resources; and coordinates scheduling, registration, communications, technology, and materials. The role also supports outreach and promotion, represents The Center at community events as assigned, and collects and reports training and Leadership Academy data to inform curriculum, grant reporting, and program improvement.

The position requires 1–3 years of experience facilitating trainings, workshops, or presentations for adult audiences, experience in community education, health education, or a related field, and knowledge of LGBTQ+ and other historically marginalized communities. Candidates need strong presentation, writing, communication, listening, empathy, conflict-resolution, organizational, and record-keeping skills; proficiency with MS Office and virtual meeting platforms; English fluency; reliable transportation and current auto insurance; and the ability to travel to trainings across San Diego County. Spanish fluency and experience in LGBTQ+ training, curriculum development, professional audiences, or serving LGBTQ+ communities are preferred.

This is a full-time, regular, non-exempt position. Pay is $25.96–$26.92 per hour, commensurate with experience. Applicants are asked to include a sample training outline or facilitation plan with their application.

Requirements

• 1–3 years of experience facilitating training, workshops, or presentations for adult audiences, both in person and virtually.
• Experience in community education, health education, or a related field.
• Knowledge of current issues and trends related to the LGBTQ+ community and other historically marginalized communities.
• Confident, engaging presentation skills and strong writing skills.
• Strong critical thinking, verbal communication, active listening, empathy, conflict resolution, and interpersonal skills.
• Strong organizational and record-keeping skills.
• Proficiency with the MS Office Suite.
• Experience with virtual meeting platforms such as Zoom or Microsoft Teams.
• Fluency in English.
• Reliable transportation and current auto insurance, with the ability to travel to trainings across San Diego County.

Nice To Haves

• Experience delivering training on LGBTQ+ cultural competency, health equity, or related topics.
• Experience developing or adapting training curriculum.
• Experience training corporate, business, or professional audiences.
• Professional experience working with or serving LGBTQ+ communities.
• Fluency in Spanish is highly preferred.

Responsibilities

• Facilitate and co-facilitate in-person and virtual trainings for Center staff, community organizations, corporations, and businesses.
• Prepare for trainings by reviewing content, tailoring examples to the audience with TCEM approval, and confirming materials and technology are ready.
• Create welcoming, interactive learning spaces responsive to participants’ needs and lived experiences.
• Respond to participant questions with accurate, current information and refer questions outside the training’s scope to the TCEM or appropriate Center department.
• Co-facilitate Leadership Academy workshops for Center staff as assigned.
• Help update and expand the Training Institute’s training library by researching best practices, updating content, and preparing slides, handouts, and activities.
• Assist with annual curriculum reviews and development of Train the Trainer materials and curriculum packages for partner organizations.
• Share training observations with the TCEM to identify opportunities to improve or add content, and maintain an organized, current library of training materials and resources.
• Schedule trainings with the TCEM, partner organizations, and Center departments; manage registration, participant communications, reminders, and follow-up.
• Coordinate room setup, technology, and materials for in-person and virtual trainings.
• Assist with Leadership Academy workshop logistics, including scheduling and communication with facilitators and participants.
• Support Training Institute revenue goals by delivering high-quality paid trainings and assisting with outreach under the TCEM’s direction.
• Draft social media content promoting Training Institute offerings for TCEM review, coordinating with The Center’s communications and marketing department.
• Represent The Center and the Training Institute at community events, tabling, and meetings as assigned.
• Share feedback with the TCEM on the Training Institute website page to keep offerings and descriptions accurate and current.
• Distribute and collect training evaluations and pre- and post-training assessments.
• Accurately and promptly enter participation, attendance, outcome, and feedback data in the Training Institute tracking system.
• Assist with data summaries for curriculum updates, grant reporting, and program improvements, and collect Leadership Academy key performance indicator data as assigned.
• Follow the Training Institute operations manual and policies and procedures.
• Participate in weekly check-in meetings with the TCEM and provide task and work-plan progress summaries on the check-in sheet.
• Pursue ongoing learning on LGBTQ+ issues, adult learning, and facilitation best practices.
• Collaborate with staff across Center departments who co-facilitate or request trainings, and perform special projects as assigned.

Benefits

• 401(k) retirement plan with company match.
• Full medical, dental, vision, and chiropractic health coverage.
• Optional out-of-pocket coverage for spouses, domestic partners, and dependent children.
• Generous vacation and holiday benefits.
• Professional training and development experiences.
• Opportunities for promotion and advancement.
• Competitive pay scales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed