Community Educator

Big Bend Hospice•Blountstown, FL

7d•$85,000 - $85,000•Hybrid

About The Position

Big Bend Hospice is seeking a passionate, relationship-driven Community Educator to join our Bay County team. In this dynamic role, you'll serve as the bridge between healthcare providers, community partners, patients, and families, helping ensure individuals receive compassionate hospice care when they need it most. If you thrive on building professional relationships, networking within the community, and making a meaningful impact, we'd love to meet you! As a Community Educator, you will play a vital role in expanding Big Bend Hospice's presence throughout the Panama City market by developing and strengthening relationships with physicians, hospitals, case managers, discharge planners, and other healthcare professionals. Your efforts will directly contribute to increasing referrals, admissions, and awareness of the exceptional care provided by Big Bend Hospice. Working closely with the Community Education Manager and internal teams, you'll help identify growth opportunities, educate healthcare partners, and serve as a trusted resource within the community.

Requirements

Bachelor's Degree in Public Relations, Communications, Marketing, or a related field OR Minimum of 4 years of experience in marketing, public relations, business development, healthcare outreach, or a related field
Exceptional verbal and written communication skills
Strong interpersonal, negotiation, and conflict-resolution abilities
Ability to build trust and foster meaningful relationships with healthcare providers, community partners, patients, and families
Excellent public speaking and presentation skills
Outstanding organizational skills and attention to detail
Ability to effectively manage multiple priorities and deadlines
Strong planning and follow-through skills
Comfortable working independently while contributing as a collaborative team member
Strong analytical and problem-solving capabilities
Ability to identify opportunities, develop solutions, and think strategically
Initiative to drive projects forward and contribute innovative ideas
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Ability to effectively utilize CRM systems and reporting tools
Ability to work occasional evenings and weekends for special events, healthcare meetings, networking opportunities, and community outreach activities
Valid Florida Driver's License
Current automobile insurance
Reliable transportation for travel throughout assigned territories
Ability to sit for extended periods while performing computer-based work
Ability to travel regularly throughout the assigned service area
Ability to lift up to 15 pounds as needed
Ability to access and navigate various healthcare facilities, offices, and event locations

Nice To Haves

Experience in healthcare marketing, community outreach, business development, or provider relations is highly desirable
Knowledge of fundraising or community engagement strategies is a plus

Responsibilities

Build and maintain strong partnerships with physicians, healthcare providers, hospitals, and community organizations.
Expand Big Bend Hospice's referral network through strategic outreach and relationship management.
Identify and develop new partnership opportunities to increase referrals and patient admissions.
Serve as a trusted representative of Big Bend Hospice and its affiliates throughout your assigned territory.
Maintain memberships in healthcare and professional organizations to expand networking opportunities.
Collaborate with the Community Education Manager to develop territory strategies and business plans.
Utilize CRM tools daily to document activities, monitor engagement, and track referral outcomes.
Analyze market trends and referral data to identify new growth opportunities.
Maintain accurate reporting and meet all documentation deadlines.
Call on physicians, discharge planners, case managers, social workers, and healthcare professionals.
Serve as the primary liaison between Big Bend Hospice and assigned healthcare providers.
Promote seamless access to hospice services while addressing concerns and facilitating solutions.
Represent Big Bend Hospice at community events, networking functions, health fairs, and educational programs.
Increase community awareness of hospice services through outreach and education.
Collaborate with the Hospice Education Liaison to support educational initiatives for healthcare providers.
Assist with educational presentations, in-services, and clinical training opportunities.
Document educational activities and provider engagement efforts.
Promote awareness and understanding of hospice and end-of-life care services.
Serve as a liaison between patients, families, and healthcare providers.
Meet with potential patients and families to explain hospice services and answer questions.
Assess referral eligibility and assist in coordinating smooth admissions and transitions into hospice care.
Provide education, support, and compassionate guidance during difficult healthcare journeys.
Coordinate closely with interdisciplinary teams to ensure exceptional patient experiences.