Community Disaster Program Manager

American Red Cross • Moline, IL

2d • Onsite

About The Position

The American Red Cross is seeking a Community Disaster Program Manager for the Quad Cities West Central Illinois area. This is a full-time position that involves supervising the implementation of the disaster services program, leading and supervising staff and volunteers in local preparedness, response, and recovery management, and managing government partnerships. The role requires working with volunteers to ensure community readiness for disasters and may involve regional deployments to disaster relief operations. Employees must meet training and physical capacity requirements for deployment, with potential allowances for personal circumstances and local response activity.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 3 years of related experience.
• 1 year of lead or supervisory experience.
• A current valid driver's license and good driving record is required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Nice To Haves

• Demonstrated ability to build strong, trust-based relationships and communicate effectively with diverse internal and external stakeholders.
• Proven experience coordinating, engaging, and supporting volunteers to drive participation, retention, and positive program outcomes.
• Experience in community outreach and partnership development, including cultivating and maintaining relationships with community organizations and external partners to advance program goals.
• Experience leading, supporting, and developing individuals or teams to achieve shared objectives.

Responsibilities

• Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area, or functional activities throughout the region.
• Supervise employee(s) and implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization.
• Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level