Community Disaster Program Manager

American Red Cross • Moline, IL

19h • Onsite

About The Position

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. The American Red Cross is looking for a Community Disaster Program Manager for the Quad Cities West Central Illinois area. This is a full-time position. This position will work Monday - Friday with planned and unplanned evenings and/or weekends. This role is not eligible for relocation assistance.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 3 years of related experience
• 1 year of lead or supervisory experience.
• A current valid driver's license and good driving record is required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Employees must meet all training and physical capacity requirements for deployment.
• Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.

Nice To Haves

• Demonstrated ability to build strong, trust-based relationships and communicate effectively with diverse internal and external stakeholders.
• Proven experience coordinating, engaging, and supporting volunteers to drive participation, retention, and positive program outcomes.
• Experience in community outreach and partnership development, including cultivating and maintaining relationships with community organizations and external partners to advance program goals.
• Experience leading, supporting, and developing individuals or teams to achieve shared objectives.

Responsibilities

• Supervise the implementation of the disaster services program in an assigned geographic area.
• Lead and supervise Disaster program staff and volunteer team responsible for local preparedness, response, and recovery management.
• Manage government partnerships within assigned area.
• Work with volunteers to ensure that the communities you serve are ready to respond to disasters.
• Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area, or functional activities throughout the region.
• Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization.
• Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager