Community Director

Associa•Walnut Creek, CA

3h•$95,000 - $100,000•Onsite

About The Position

The Community Director is responsible for administrative operations and supervision of a branch, including training, supervising, and evaluating staff and office operations. The Community Director participates in departmental committees and manages different structures, so specific duties and responsibilities will vary. This role helps the company grow by providing oversight in general operations of the branch, monitoring staff and office performance, establishing positive relationships with stakeholders and other vendors at the branch level, and assisting with the management of strategic planning, business development, and fiscal operations at the branch level.

Requirements

Bachelor’s Degree Required
7 - 10 years of directly related or closely related experience
5 - 7 years of Management and/or Supervisory experience
5 – 7 years of Community Association experience
Proficiency in Microsoft Office (word, excel, outlook)
Experience in Community Management, customer service, hospitality or other related industry
Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
Proficient in Customer Service and conflict resolution
Able to work effectively with others in person and in group setting
Able to prioritize, manage time, and meet deadlines.
Able to communicate effectively and professionally on phone, email, and in-person

Nice To Haves

Master of Business Administration Degree Preferred

Responsibilities

Providing oversight in general operations of the branch.
Monitoring performance of staff and office operations.
Establishing positive relationships with stakeholders and other vendors at branch level.
Assisting with management of strategic planning, business development, and fiscal operations at the branch level.
Other duties as assigned.