Community Development Technician

Town of Frisco•Frisco, CO

10d•Onsite

About The Position

The Community Development Technician is a non-exempt position responsible for office support providing a variety of administrative, support, research, and clerical activities. The Community Development technician is responsible for delivering exceptional customer service through telephone, email, computer software programs, and in-person interactions. This position performs a wide variety of tasks and projects as assigned, often using initiative and available resources to resolve questions.

Requirements

High School Diploma or equivalent.
Proficient in Microsoft office suite.
CPR/AED & First Aid Certification (or ability to obtain within the first 6 months or 1 month if seasonal/temporary position. Training provided by the Town.)
At least one-year prior experience in general office work including computers, correspondence, and general clerical work.
Demonstrated ability to communicate effectively in English, both verbally and in writing.
Demonstrated ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.
Ability to pass a background investigation.

Nice To Haves

Bachelors degree in public administration, land use, building technology, urban planning. or related field preferred or equivalent experience.
Experience with database software.
Experience with permit tracking software and digital archiving software.

Responsibilities

Utilizes multiple software platforms to research, document, and communicate inside the organization and with external stakeholders.
Run reports for the website, weekly meetings, Council Reports, and year-end summaries.
Assist with oversight and improvement of internal systems including information management and upkeep of application forms, files, and databases/application logs.
Assists Planners with assembling Planning Commission meeting packets and distribution of agenda and packet materials while also being responsible for recording minutes of public meetings.
Posts Planning Commission agenda, minutes, and other Community Development documents to the website.
Provides customer service to the public in the office, over the phone, and in the field, acting as a public ambassador at all times.
Fills in at the front desk to answer phone, greet visitors, and take messages when needed.
Perform duties such as photocopying, scanning, data entry, digital archiving, and filing for the Community Development department.
Create documents as directed including reports, memos and correspondence.
May assist in the creation of presentation materials.
Upon request, may handle special projects requiring research.
Presents findings, makes recommendations and assist with the implementation once approved.
Assists the Town with management of Town of Frisco-owned rental properties through HOA and realtor coordination.
Prepares public legal notices for planning applications (postcards, posters, notices) and coordinates required documents from applicants to post and provide affidavits.
This position requires regular and reliable in-person attendance at the designated worksite as an essential function of the job. As a public servant, physical presence is necessary to effectively perform essential duties, support operational needs, collaborate with team members, provide direct service to the public and internal stakeholders, utilize on-site equipment and resources, and maintain effective communication, responsiveness, and accountability in serving the community.
Adheres to Town of Frisco policies, mission, vision, values, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
Attends Town and departmental training and meetings as appropriate or assigned.
Ability to function and make good decisions in the absence of a supervisor.
Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
Performs other job duties/responsibilities as assigned by management.
Employees are held accountable for all duties of this job, demonstrates accountability for work, and takes ownership in job performance.