COMMUNITY COORDINATOR

Stockman Bank of Montana • Kalispell, MT

9h

About The Position

This position provides support for the Flathead Market management and staff, in addition to administrative functions, are responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. The Community Coordinator will oversee a wide variety of projects including community outreach, market events, calendar updates, event communication, and work with marketing to ensure positive exposure. It requires product knowledge to support frequent customer contact in the development of new business through the servicing of requests, identifying and calling on potential customers and representing the bank in community activities.

Requirements

• Financial institution experience or training; or equivalent combination of education and experience.
• Strong communication and organizational skills.
• Ability to work independently and prioritize multiple tasks.
• Good interpersonal/team skills with ability to develop effective working relationships among staff, leadership, and marketing.
• Strong experience with Microsoft Word, Excel, PowerPoint, Outlook, and other Office programs.

Responsibilities

• Planning and overseeing projects to ensure they are completed in a timely fashion and within budget.
• Overseeing a wide variety of projects including community outreach, market events, calendar updates, event communication, and working with marketing to ensure positive exposure.
• Supporting frequent customer contact in the development of new business through the servicing of requests, identifying and calling on potential customers and representing the bank in community activities.
• Focus on Philanthropy/Sponsorship/ Memberships, Leadership/Volunteerism, Sustainability, and Events/ Community Calendar/ Logistics.
• Participating in community events and organizations to generate new business for the bank.
• Evaluating and improving sales, marketing, and branding strategies.
• Helping to craft processes, procedures, tracking, and data assimilation as it pertains to the growth in the Flathead Market.
• Providing project updates on a consistent basis to management.
• Monitoring progress and projects, adjusting as needed.
• Measuring project performance to identify areas for improvement.
• Preparing correspondence, memos, documents and reports utilizing Word, Excel, PowerPoint, spreadsheets and databases.
• Putting together manuals and materials for meetings.
• Scheduling appointments and meetings.
• Managing travel accommodation.
• Handling confidential and non-routine information.
• Collecting and inputting CRA hours working with CRA Officer.
• Maintaining clear and constant communication with management and staff.
• Performing recurring branch visits.
• Maintaining filing of key documents.
• Answering phones and taking messages or fielding questions.
• Managing the supplies and requisition system.
• Maintenance and distribution of certain departmental and company periodicals.
• Having a basic understanding of all bank deposit, non-deposit, and loan products with the ability to cross sell to new and existing clients.
• Relaying customer feedback and/or complaints to the Market President or Operations Officer immediately.
• Coordination of seasonal client gifts and outreach opportunities.
• Performing other miscellaneous support as deemed necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees