Community Coordinator

Blake Street House•Bentonville, AR

About The Position

The Community Coordinator helps foster a sense of connection among residents, guests, and team members. You’ll organize events, support communication efforts, and ensure everyone feels informed, included, and inspired by the community experience.

Requirements

1-2 years of administrative experience.
Strong computer skills and the ability to monitor numerous software tasks
High energy, positive, professional attitude, takes pride in work.
Strong writing/communications skills and phone etiquette.
Demonstrates strong leadership capabilities and interpersonal skills.
Possesses strong qualities of integrity, credibility, and commitment to company mission.
Excellent multitasking skills; strong organizational ability, time management and detail orientation.
Must be able to work mornings, evenings, and weekends.

Nice To Haves

Degree in Hospitality Administration or Business, preferred.
Experience in a hospitality environment, especially in members clubs, preferred.

Responsibilities

Greet guests at the reception desk and make suggestions for dining, wellness, or entertainment within the house.
Answer the phone and direct calls to specific departments.
Correctly make dining reservations for members, both within Indigo Road or in other establishments.
Constantly monitor guests entering the building, ensuring that members do not bring more than their allocated guest count, unless previously authorized.
Ensure non-members are not utilizing the wellness facilities unless they have purchased a Wellness Pass.
Ensure that non-members leave the facilities if the member leaves.
Direct guests to different areas of the house.
Inform management if a member is found to be violating a house norm.
Monitor the physical space, and reorganize if necessary.
Assist with the organization and execution of on-site events and monitoring guests lists.
Liaison between Indigo Road prospective and current members.
Provides information to prospective members regarding member benefits and general inquiries.
Manages documentation for short-term Indigo Road guests and PWKs and notifies management when in-House
Plays active role in the membership orientation process; meeting with new members, updating membership materials and coordinating calendar(s).
Processes monthly billing and creates adjustments in member’s statements when necessary.
Assist in managing ongoing club directories including membership database and partnership database.
Proactively handles any membership issues and troubleshoots problems as they arise.
Self-manage. Follow attendance policy, clock in/out appropriately, adhere to dress code, be proactive in accomplishing duties, adhere to Company policies and procedures.
All other duties as assigned by the Assistant Community Manager and Community Manager