Community Coordinator

PACS
Remote

About The Position

Hemet Hills Post Acute is seeking a motivated and personable Community Coordinator to strengthen relationships that drive census growth and elevate our presence in the community. This is a field-based, entry-level opportunity ideal for someone looking to gain hands-on experience in healthcare operations, marketing, and admissions. This role bridges community outreach, referral development, and basic marketing execution—ensuring consistent visibility of the facility while supporting the admissions pipeline.

Requirements

  • High school diploma or equivalent required
  • Strong interpersonal and communication skills
  • Comfortable initiating conversations and building new relationships
  • Organized and able to track outreach efforts, tours, and follow-ups consistently
  • Self-motivated with the ability to work independently with minimal supervision
  • Resilient and able to maintain momentum in a results-driven environment
  • Valid driver’s license and reliable transportation required

Nice To Haves

  • Interest in healthcare, senior care, or a related field preferred
  • Prior marketing or sales experience is not required

Responsibilities

  • Maintain a consistent schedule of in-person visits to Assisted Living and Board & Care homes within the service area
  • Build and nurture referral relationships in partnership with the Discharge Planning and admissions teams
  • Represent Hemet Hills Post Acute professionally as the face of the facility in the community
  • Conduct routine in-person rounding at partner hospitals to maintain visibility and support patient transitions
  • Complete structured post-discharge follow-up calls to families and residents
  • Identify and communicate any concerns to the appropriate internal team members
  • Generate and maintain a personal pipeline of prospective residents through outreach efforts
  • Track and report on key metrics, including tours scheduled, tours completed, and admissions conversions
  • Support facility tours and collaborate with the team during admissions conversations
  • Manage and maintain the facility’s social media presence (primarily Facebook)
  • Capture content during facility events, community visits, and resident activities
  • Support online reputation efforts through platforms such as Birdeye
  • Encourage and help facilitate authentic reviews from residents and families
  • Assist in promoting community events, partnerships, and internal milestones

Benefits

  • Opportunity to gain hands-on experience in healthcare operations and admissions
  • Autonomy to manage your own schedule and build your territory
  • Supportive leadership and team environment
  • Clear impact on facility growth and community reputation
  • Career development opportunities within healthcare and operations
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