Community Consultant (Leasing Agent)

American Property Management • Puyallup, WA

6d • Onsite

About The Position

American Property Management, founded in 1987 and a leader in multifamily community management with over 5,500 units under management, utilizes modern technology and AI tools to enhance efficiency and focus on high-impact problem-solving. They are seeking curious, innovative individuals passionate about using technology to drive the company forward. This specific role is for the River Trail Apartments, a 450-unit garden-style community built in 2005.

Requirements

• 2+ years' experience in customer service is required.
• High school diploma or GED required.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Nice To Haves

• 1+ years’ experience in the multifamily/student housing industry within the last 10 years preferred.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.

Responsibilities

• Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
• Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
• Maintain knowledge of the current area market.
• Prepare and maintain reports for managers.
• Host community events and ensure they are complying with American Property Management’s Quality Standards.
• Assist residents from beginning to end of the rental process.

Benefits

• Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium.
• 401k contribution opportunity with an annual company match.
• Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
• Paid vacation starting at two weeks and increasing with tenure.
• 11 paid holidays, including 2 personal holidays of your choice.
• Comprehensive training programs and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED