Community Center Coordinator

Town of Wendell•Wendell 27591, NC
•Onsite

About The Position

The Community Center Coordinator plans, coordinates, and supervises a variety of athletic and leisure time activities for the citizens of the community while overseeing Community Center operations. This role provides professional, journey-level recreation programming and facility management, working as an assistant to staff overseeing ongoing operations of recreation programs related to Center usage. The position requires extensive public contact, with programs highly focused around youth and teens. Responsibilities include ensuring safety/risk management policies are followed, record-keeping, event planning, staff liaison, customer service, ordering equipment and supplies, and maintaining the appearance and safety of assigned grounds, buildings, and facilities. Work is performed in accordance with departmental rules and policies, requiring judgment and discretion in the application and interpretation of programs, game rules, and procedures. The Community Center Coordinator works under the general supervision of the Parks and Recreation Director/Assistant Director and is evaluated based on observation, public feedback, personal conferences, and the attainment of performance objectives.

Requirements

  • Thorough knowledge of the operating recreational facilities.
  • Thorough knowledge of indoor and outdoor recreation programs and related rules and regulations.
  • Thorough knowledge of the principles of recreational programming operations.
  • Thorough knowledge of supervisory principles, practices, and techniques.
  • Knowledge of practices and methods of coaching and leading the work of others.
  • Skilled in the use of specialized equipment relevant to recreation programming.
  • Skilled in researching industry trends, solutions, and best practices.
  • Ability to interpret, monitor, and report financial information.
  • Ability to coordinate deadlines and prioritize work demands and assignments.
  • Ability to monitor project schedules, status, and compliance.
  • Ability to utilize a computer and relevant software applications.
  • Strong communication and interpersonal skills as applied to interact with coworkers, supervisors, the public, and others to sufficiently exchange or convey information and to receive work direction.
  • Graduation from an accredited college or university with a bachelor’s degree in Recreation Administration, Physical Education, or related degree.
  • Experience in athletic programming; or an equivalent combination of education and experience.
  • Valid North Carolina Driver's License.
  • CPR, AED, and First Aid Certifications.

Responsibilities

  • Plans, develops, coordinates, implements, and oversees recreation programming and facility management work.
  • Performs research, assesses community needs, and evaluates programs and activities; provides recommendations for program or process enhancements.
  • Oversees and provides daily operational activity support of the Community Center, programs, and events.
  • Books and manages rentals of Parks & Recreation Community Center facilities.
  • Books, plans, and oversees special events at the Community Center and supervises all contracted programs.
  • Responds to customer inquiries, concerns, or complaints; reviews customer feedback; researches, troubleshoots, and resolves issues; provides specialized customer service.
  • Schedules employees for multiple Community Center programs.
  • May serve as a representative on committees and as a liaison with program stakeholders.
  • Performs administrative management support related to assigned area which may include updating and maintaining scheduling information; assisting with program registrations; planning and implementing program curriculum or itineraries; monitoring expenditures, financial records and budgets; processing payments; monitoring vendor contracts; and maintaining program- or facility-related files and information.
  • Prepares presentations, outreach materials, newsletters, educational handouts, correspondence, and other related program or facility documentation.
  • Monitors and evaluates equipment, supplies, and material needs; initiates purchase requisitions for new or replacement items.
  • Develops, plans, and implements special projects, events, or tours.
  • May serve as lead worker, assigning work and monitoring work completion.
  • Oversees and supervises part-time staff including conducting performance reviews, coordinating training, implementing hiring and discipline procedures, and assisting with termination procedures.
  • Oversees setup for programs and cleanup of facilities; maintains the appearance and safety of the Community Center.
  • Supports athletic activities as needed.
  • Oversees various programs including children’s sports and camp programs, including recruiting and assigning volunteer coaches and part-time staff, implementing activities, and resolving issues.
  • Performs other related duties as assigned.
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