Community Care Liaison

The Care Team Home Health & Hospice • Indianapolis, IN

141d • Onsite

About The Position

Community Care Liaison Lead with purpose. Build relationships that matter. Grow compassionate hospice care. At The Care Team, We’re seeking a Community Care Liaison who is passionate about hospice care, energized by relationship-building, and driven to ensure patients and families receive the right care at the right time. As a key ambassador for The Care Team, you’ll build strong partnerships across the healthcare community while advancing our mission of compassionate, patient-centered hospice care.

Requirements

• Bachelor’s degree in business, marketing, communications, or related field (or equivalent experience) preferred
• Minimum of 2 years of healthcare sales, hospice marketing, or referral development experience
• Established relationships with physicians, hospitals, skilled nursing facilities, or assisted living partners
• Excellent communication, presentation, and time-management skills
• Ability to work independently while collaborating with interdisciplinary teams
• Proficiency in Microsoft Office and CRM platforms
• Compassion and sensitivity when supporting patients and families at end of life

Nice To Haves

• Prior hospice or palliative care experience strongly preferred
• Demonstrated success meeting or exceeding referral or census goals

Responsibilities

• Build and maintain strong relationships with hospitals, physicians, skilled nursing facilities, assisted living communities, and other referral partners
• Educate healthcare professionals on hospice services, eligibility, and the benefits of timely referrals
• Identify and develop new referral opportunities within your assigned territory
• Collaborate closely with clinical and operational teams to support smooth transitions into hospice care
• Plan and execute strategic outreach, marketing, and educational initiatives to drive census growth
• Represent The Care Team at community events, professional meetings, and educational in-services
• Serve as an advocate and resource for referral partners, patients, and families navigating end-of-life care
• Track referral activity, market trends, and performance using CRM tools and reports

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees