Community Banking Supervisor

ACNB BANK•Taneytown, MD

1d•$20 - $25•Onsite

About The Position

ACNB Bank is seeking a Community Banking Supervisor to lead and empower a dynamic banking team, ensuring operational excellence and creating exceptional customer experiences. This role is crucial in achieving office goals and fostering a collaborative, customer-oriented culture. The ideal candidate will be a seasoned banker with strong leadership skills.

Requirements

Minimum of 2 years as a Community Banking Associate (Teller) with working knowledge of operational and administrative branch banking functions.
Leadership and management skills
Attention to detail
Proficiency in Microsoft Office programs
Effective communication
High school diploma or equivalent required
Capacity to lift and move currency/coin (up to 50 lbs.)

Nice To Haves

Considerations made for retail operations experience.

Responsibilities

Effectively supervise, coach, and mentor the Community Banking Associate team to achieve performance expectations, uphold standards, and foster an atmosphere of teamwork and communication.
Ensure consistent delivery of high-quality customer service experiences and resolve inquiries and service deficiencies promptly and accurately.
Maintain precision in balancing and managing vault, office currency, and coin levels, while ensuring adherence to controls, audit requirements, and regulatory compliance.
Facilitate office-wide success by guiding the team to identify sales opportunities and make referrals to other departments or services.
Mitigate risks by ensuring strict compliance with policies, procedures, and security protocols to protect the bank and customers.