Community Banking Specialist

ACNB BANK • Gettysburg, PA

6d • Onsite

About The Position

ACNB Bank is seeking a Community Banking Specialist to join their team in Gettysburg, PA. This role is pivotal in shaping the financial well-being of customers and the community. The ideal candidate will have banking experience, a passion for relationship-building, and the ability to deliver results. This position is also known as Sr. Platform Specialist, Sr. Universal Banker, or Sr. Relationship Banker.

Requirements

• High school diploma or equivalent required.
• Minimum of 3-5 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service.
• Proficient in Microsoft Office programs.
• Multitasking skills.
• Attention to detail.
• Interpersonal communication skills.

Nice To Haves

• Familiarity with Gettysburg and the local community is highly preferred.

Responsibilities

• Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
• Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
• 401K with up to 4% employer match
• Generous PTO package
• 12 Bank paid holidays
• Career growth and ongoing training and development opportunities
• Employee recognition & service awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED