Community Banker I - Float - Bakersfield Cal Ave

Bank of the Sierra • Bakersfield, CA

20d • Onsite

About The Position

The Community Banker I – Float provides flexible branch coverage by traveling to various Bank of the Sierra locations to support daily operations, fill staffing gaps, maintain efficient customer service, and follow banking policies and procedures. Assignments may address vacations, absences, increased customer traffic, and other operational needs. The position is the foundational level of a progressive branch career path, focused on welcoming customer service, routine teller transactions, opening basic consumer accounts, and referring customers to appropriate bank solutions. The role operates within defined procedures, protects customer information, and escalates exceptions, risk concerns, or complex needs.

The position operates in a professional office environment and routinely uses standard office equipment. The work environment generally has moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employment is at-will. Bank of the Sierra is an equal opportunity workplace and affirmative action employer.

Requirements

• High school diploma or equivalent.
• Strong customer service, communication, and professionalism, with the ability to interact tactfully with customers and employees.
• Accuracy, attention to detail, confidentiality, risk awareness, and adherence to policies, procedures, dual-control requirements, and regulatory expectations.
• Ability to identify customer needs, explain products and services, make appropriate referrals, and deepen customer relationships.
• Cash handling, teller operations, account opening, branch systems, quality assurance, and operational reporting knowledge appropriate to the level.
• Ability to manage priorities, meet deadlines, support branch coverage, and contribute to a positive team environment.
• Working knowledge of Microsoft Office Suite and ability to navigate multiple computer systems.

Nice To Haves

• Related banking, branch operations, customer service, sales, account opening, cash handling, or leadership experience, as appropriate to level.

Responsibilities

• Provide professional customer service, process teller transactions, resolve routine service requests, and refer customers to appropriate bank products, services, or business partners.
• Open and maintain deposit accounts, complete required documentation, explain account features, and handle customer information accurately and confidentially.
• Maintain cash drawer accuracy and support vault, ATM, wire, callback, balancing, certification, and operational reporting activities as assigned and appropriate to the role level.
• Follow bank policies, procedures, security practices, dual-control requirements, compliance expectations, fraud prevention standards, and confidentiality requirements.
• Identify customer needs, promote relationship-building, support referrals and cross-sell opportunities, and contribute to branch goals and a positive customer experience.
• Travel to assigned bank locations to provide branch coverage for staffing gaps and operational needs.
• Perform other duties and provide support to other branches, the retail network, community, training, or operational initiatives as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED