Community Association Manager
May Management Services Inc•Palm Coast, FL
•Onsite
About The Position
Serve as the primary contact for MAY Management services to the assigned association. Ensure high client satisfaction using all company resources. Supervise and direct Community Assistant, ARB Coordinator (if applicable), and Maintenance Technicians. Collaborate with Client Accounting to develop budgets and financial reports.
Requirements
- CAM license required.
- Associate’s or bachelor’s degree preferred, or equivalent experience.
- 2+ years of community management experience.
- Familiarity with Florida laws (Chapters 718 and 720) and financial statements.
- Understanding of property maintenance needs and vendor management.
- Highly organized, proactive, and able to prioritize tasks.
- Strong communication skills and a sense of urgency.
- Diplomatic, confident, and able to handle feedback effectively.
- Independent and efficient under a heavy workload.
Responsibilities
- Attend board meetings, prepare agendas, minutes, and distribute materials in advance.
- Respond to board requests within 24 hours and provide timely updates to the board president.
- Submit weekly management reports to board members and the MMS president.
- Assist with annual meetings, including mailing proxies and ballots.
- Educate board members on legal requirements and best practices.
- Respond promptly to owner communications and resolve issues efficiently.
- Process ARB/ARC applications not handled by the ARB Coordinator.
- Conduct weekly property inspections and arrange corrective actions.
- Enforce covenants, issue violation letters, and recommend repairs for physical assets.
- Oversee maintenance tasks, ensuring timely and satisfactory completion.
- Supervise vendors and recommend changes when performance is unsatisfactory.
- Collaborate with Client Accounting to draft and review annual budgets.
- Ensure financial reports are accurate and address discrepancies promptly.
- Prepare variance reports and flag potential issues for board review.
- Supervise, train, and evaluate direct reports.
- Manage payroll approvals and annual performance reviews.
- Assist in hiring and onboarding new employees.
- Utilize all MAY Management resources to maintain high client satisfaction.
- Build strong relationships with association leadership to ensure a positive working environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
