Community Association Manager

HOA Talent•O'Fallon, IL
•Onsite

About The Position

HOATalent is hiring on behalf of Community Property Management (CPM Gateway) for a Community Association Manager based on-site in O’Fallon, Illinois. The role supports the day-to-day operations of residential communities, including HOAs, condominiums, and neighborhood associations across Illinois and Missouri. It involves working directly with residents, board members, committees, vendors, and internal teams. The position includes on-site property inspections, coordinating maintenance and projects, supporting community finances and records, and attending board and annual meetings, including some evening meetings. Occasional emergency availability is also required.

Requirements

  • At least 2 years of experience in property management, HOA management, leasing, administrative support, or customer-facing roles.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Ability to manage multiple priorities and deadlines.
  • Ability to conduct on-site inspections, including walking properties and climbing stairs.
  • Valid driver’s license and reliable transportation.
  • Availability for occasional evening board meetings and emergency situations.

Nice To Haves

  • Experience with HOA or community association management.
  • Familiarity with property management software such as AppFolio, Yardi, Buildium, or similar.
  • Professional certification such as CMCA®, AMS®, or PCAM®, or willingness to obtain one.

Responsibilities

  • Manage daily operations of assigned HOA and residential communities.
  • Conduct routine property inspections and identify maintenance or compliance issues.
  • Coordinate vendors and contractors for repairs, maintenance, and capital projects.
  • Serve as the primary point of contact for homeowners, HOA board members, and committees.
  • Prepare board meeting materials and attend board and annual meetings.
  • Maintain accurate records, reports, and community documentation.
  • Support budgeting, invoice processing, and accounts receivable tracking.
  • Assist with monthly financial reporting, including variance reports.
  • Collaborate with internal teams to support smooth community operations.
  • Build and maintain relationships with vendors and stakeholders.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 11 days of paid time off (PTO)
  • 401(k) with a 4% employer match
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