Community Association Manager - COA/HOA

Towne Properties • Cincinnati, OH

7d • Onsite

About The Position

Towne Properties is seeking a Community Association Manager for their West Cincinnati District Office in Cincinnati, OH. This full-time position involves coordinating property management obligations, assisting Boards with goals and budgets, securing bids, overseeing contracted services, and inspecting properties. The role requires flexibility for occasional evening Board meetings and a commitment to excellent customer service.

Requirements

• 1+ year of COA or HOA management experience
• Strong financial acumen, with the ability to prepare budgets and report on monthly financials
• Familiarity with Board meetings, including knowledge of related procedures and decorum
• Flexible schedule to accommodate evening Board meetings
• Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint) and Yardi software
• Strong administrative and organizational skills
• Excellent verbal and written communication skills
• Friendly and solution-driven customer service skills
• CMCA certification or willingness to become certified
• Willing to undergo a drug screen and background check upon offer of employment
• 1+ year of experience with COA and HOA
• Able to occasionally work evenings
• Driver’s license, reliable vehicle, auto-insurance

Responsibilities

• Serve as the primary coordinator, ensuring efforts fully meet and exceed contractual property management obligations.
• Assist the Boards in establishing short and long-term goals and with preparation of the annual budget.
• Secure bids for Board approval and schedule and oversee contracted services to ensure cost and quality effectiveness.
• Evaluate the necessity for significant repairs and/or services, providing recommendations to the Board.
• Inspect properties weekly for maintenance or landscaping needs, policy violations, and safety matters.
• Prepare violation and enforcement letters at the discretion of the Boards.
• Attend all regularly scheduled Board meetings and collaborate with Association committees to coordinate contracted services.

Benefits

• 401(k) with company matching contributions
• Health/Dental/Vision insurance options
• Flexible Spending Accounts (FSAs)
• Paid holidays
• Vacation time
• Sick time
• Personal time
• Structured training and development programs for career growth with Towne University
• Employee appreciation programs
• Company-sponsored events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed