Community Arts Events Assistant

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

4d•$23 - $23•Onsite

About The Position

Goddard Riverside’s Community Arts Program is based at the Bernie Wohl Center, which has become a vibrant cultural hub on the Upper West Side of Manhattan, providing the highest quality performing and visual arts events, resources for artists, and experience and exposure to the arts for all people. The most successful candidate will possess a positive and flexible attitude, experience or background in technical/production assistance and operating front/back of house for special events, and a passion for serving the community. This Front / Back of House position assists with event production at the direction of the Community Arts Coordinator and Community Arts Director, including: setup, execution, and breakdown of events; greeting and directing guests; staying apprised of a changing event schedule; helping to track attendance data; and attending to facility maintenance needs. The Events Assistant is integral in helping to create a welcoming, positive, and safe environment at the Bernie Wohl Center for all visitors, guests, and participants.

Requirements

Experience with venue and/or event management, preferably in the arts.
Willingness to learn and operate basic setups for technical equipment such as sound, projection, and stage lighting.
Experience interacting within a public-facing role.
A keen interest in the arts and a passion for community building.
Excellent interpersonal and communication skills; ability to work with a range of personalities.
Proactive and service-oriented; driven to create a welcoming and supportive environment for our community members.
Ability to work well under pressure and corral large groups.
Ability to communicate rules, boundaries, policies and procedures effectively to a wide range of stakeholders.
Willingness to work a flexible schedule, including evenings, weekends when necessary.
Microsoft Office Suite – especially Outlook, Word and Excel
Ability to see, speak, and hear clearly
Ability to lift up to 50 lbs.
Ability to walk, bend, sit, and stand for prolonged periods as necessary
Ability to climb stairs multiple a times a day
Able to move equipment and connect cables for sound, projection, and lighting

Nice To Haves

Fluency in Spanish is a plus.
Experience with Eventbrite/Mailchimp a plus
Graphic Design (Canva) a plus

Responsibilities

Proactively screen and greet all visitors, explain and enforce venue and/or organizational safety procedures, and provide basic information.
Assist with maintenance and upkeep of Bernie Wohl Center facility before, during, and after special events with a focus on Guest Experience.
Assist with turning over the spaces of the Bernie Wohl Center for various activities and respond to guest needs in real time.
Support the production and execution of a diverse schedule of events, meetings, rehearsals, auditions, classes, and performances that take place at the Bernie Wohl Center in both Front/Back of House positions including Box Office.
Facilitate proper use and storage of Community Arts inventory and equipment including program materials, sound system, stage lighting, musical instruments, costumes and props, tables and chairs.
Maintain working knowledge of specific needs for event setup, production, and management.
Collaborate, as needed, with A/V technicians, lighting directors, sound engineers, stage managers, performing artists, and other consultants.
Stay alert/attuned to the public’s use of venue.
Anticipate potential hazards and prevent accidents or incidents on-site.
Maintain and apply knowledge of New York City/Bernie Wohl Center rules and regulations pertaining to venue capacity, fire safety, and emergency response, on an as-needed basis.
Providing a friendly greeting, and up-to-date accurate information that reflects the daily nuances of programming.
Fielding questions and directing guests to the appropriate resources or staff members.
Advocating for the organization, program, and offerings by informing guests of ways to continue engaging.
Establishing strong, positive relationships with all of our community members.
Assist in gathering attendance and other data as needed.
Comply with reporting and recordkeeping procedures.