Community and Family Services Worker

The Salvation Army Canada and Bermuda Territory•St. Marys, ON

5d•CA$20 - CA$30•Onsite

About The Position

The Community and Family Services Worker assists individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army. This position also provides support to the Food Bank Program and other programs provided by the Community and Family services.

Requirements

Completion of a formal post-secondary program of two academic years in Social Services or a related field of study.
Ability and/or willingness to provide or obtain a Safe Food Handlers Certification.
Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons with mental health issues.
Knowledge of community-based resources and experience networking with government and social service agencies.
Valid Ontario Class “G” Driver’s License, own vehicle, and insurance, a current driver’s abstract that it satisfactory to The Salvation Army, in its sole discretion, is required.
Ability to maintain strict confidentiality and a strong sense of integrity with professional ethics.
Attention to detail, problem solving and analytical skills.
Self-motivated/disciplined.
Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible.
Exhibit good listening skills, have strong oral/written communication skills.
Excellent interpersonal skills and adaptability.
Ability to exercise diplomacy, tact, and demonstrate good judgment.
Good computer skills and experience using Microsoft Office Suite.
Ability to work independently as well as part of a team with supervision in a multi-faceted environment.
Demonstrated patience and compassion to work with challenging and/or emotionally dependent individuals.
Treat the property of The Salvation Army with due care and caution.
Honest, courteous, and punctual; represent the organization in a positive, professional, and engaging manner.
Ability to prioritize, organize and manage multiple tasks; the ability to complete assignments and meet deadlines with minimal supervision.
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background check search.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Nice To Haves

Non-Violent Crisis Intervention Certificate preferred.

Responsibilities

Conduct initial intake assessment to determine immediate needs and supports needed by the client.
Provide emergency assistance services, i.e., food, clothing, household needs in accordance with policy.
Organize, plan, and deliver seasonal and special programs as required, i.e., Christmas Hamper, Christmas Kettles, Food Drive, Backpack, and various other programs etc.; ensure that ministry objectives are accomplished and that a spiritual focus is applied to all programs in coordination with CFS Manager.
Oversee the activities of the food bank, organize, and ensure that the food bank is tidy and clean, adequate stock levels, sort and process donated goods and process clients through the food bank.
Network and refer to The Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program when necessary.
Support, assist, supervise, train and schedule volunteers, and demonstrate work methods; ensure they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army when required.
May assist in the development of strategies and recommendations for volunteer development.
In consultation with the supervisor may organize regular meetings with volunteers.
Ensure that Ministry Unit policies and procedures are followed for the safe/secure handling of all monetary donations received and appropriate documentation of gift cards and various vouchers is maintained, i.e., clothing and household goods Thrift Store vouchers.
Maintain written records, logs of activities, including activity reports and statistical information.
Periodically review program assistance guidelines with supervisor.
Maintain accurate records of client information in Link2Feed and on The Salvation Army’s computer system while maintaining confidentiality.
In coordination with CFS Manager or designate receive financial and food donations in compliance with Salvation Army policy.
Ensure that the food bank and area is maintained regarding appearance, condition and safety as recommended by Public Health etc.
Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Perform other related duties as required.