Community Ambassador

Capital Consultants Management Corporation•Montgomery, TX

15h•Onsite

About The Position

We�re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: The community is a mosaic of diverse districts, each with its own distinctive character; together to form the vibrant tapestry of our community. Every district tells a unique story from bustling energy to timeless charm. This master-planned community welcomes every person with the same warmth that radiates from the sun coming up each morning. It illustrates a vivid image of golden clay in traces across the land. Here, we embrace the idea that personal character and individual responsibility are the ultimate keys to integrity. Are you passionate about community engagement and thrive in a service-oriented environment? Join us as a Community Ambassador , where you'll be at the heart of creating memorable experiences for residents, guests, and prospective buyers. This position offers the opportunity to work within a collaborative team and a resident-centric culture with the Community and CCMC, two companies known for their integrity, respect, service, and community-focused values.

Requirements

Minimum 2 years of customer service experience, with strong project management and multitasking skills in fast-paced environments. Alternatively, a minimum of six months� experience with excellent customer service skills and telephone etiquette will also be considered.
High School Diploma or equivalent.
Strong interpersonal skills, excellent verbal and written communication, and proficiency in using Microsoft Office.
Must be able to develop, design, and implement programs and reports.
A positive, outgoing personality, the ability to work well independently and as part of a team, and strong conflict resolution skills.
Ability to sit or stand for extended periods and attend community events.
Must have a valid driver�s license and reliable transportation.
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver�s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits.
Occasionally lifting and carrying supplies or equipment up to 25 pounds.
Capability to sit or stand for extended periods during meetings or events.
Skills in using technology, including computers and mobile devices.

Responsibilities

Serve as the first point of contact for guests, residents, and potential buyers, providing tours, answering questions, and disseminating community information and its offerings.
Assist the client�s marketing team in planning and executing marketing events with potential buyers, realtors, and residents, both inside and outside the community.
Help organize and facilitate community events with the client, Lifestyle Director, and Farm Director.
Manage front desk operations, including answering phone calls, responding to emails, event registration, and supporting marketing efforts with weekly sales and traffic reports.
Maintain operational tasks such ensuring a well-maintained environment and inventory management for on-site facilities.
Follow checklists to open and close the facility properly, ensuring it meets health and safety standards.
Engage regularly with residents, prospective buyers, and staff, and perform facility tours as needed and directed by the Community Manager.
Work closely with the team to facilitate communication goals.