Community Ambassador

Compass GroupChicago, IL
$24 - $26Onsite

About The Position

The Community Ambassador creates a warm, welcoming, and professional environment for all clients, executives, and staff. This role serves as the primary reception contact for the office and C-suite, while ensuring all public areas are maintained to the highest standard.

Requirements

  • Strong hospitality mindset with commitment to delivering Platinum Service Standard
  • Ability to multitask, prioritize, and work effectively in a fast-paced, public-facing environment
  • Excellent communication and interpersonal skills
  • Basic computer proficiency and familiarity with office technology
  • Reliable, punctual, and highly detail-oriented
  • Strong sense of ownership, professionalism, and confidentiality
  • 2 to 3 years of experience in client service, hospitality, housekeeping, porter, or similar corporate environment

Responsibilities

  • Provide high-level customer support as the main point of contact for employees, visitors, and executives
  • Greet guests professionally, ensuring a welcoming and polished experience
  • Maintain cleanliness, organization, and overall presentation across all office spaces including lobby, conference rooms, kitchen, and work areas
  • Restock office, kitchen, and pantry supplies; maintain clean and functional kitchen areas
  • Set up, reset, and arrange conference rooms for meetings, including furniture movement up to 50 lbs
  • Monitor and address maintenance needs, coordinating repairs and equipment servicing as needed
  • Provide basic support for office technology and equipment
  • Coordinate with vendors (catering, AV, etc.) to ensure seamless service delivery
  • Respond to inquiries, anticipate needs, and communicate effectively with team members and departments
  • Maintain awareness of daily operations and share relevant updates with the team
  • Follow all security, safety, and compliance procedures
  • Conduct opening and closing walkthroughs as needed
  • Provide general administrative support and complete additional duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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