Community Aide (NCS) - Employees' and Elected Officials' Retirement System

Baltimore City•Baltimore, MD

12d

About The Position

The Employees' and Elected Officials' Retirement System is seeking a dependable, customer-service-focused individual for a temporary, non-civil service Community Aide/Clerical position. The position is designated as a position of trust and requires a successful criminal background check. Work is performed in an office setting under the supervision of an administrative superior. The role provides clerical and office support, including preparing, scanning, organizing, indexing, and electronically retaining documents. The employee may also copy, sort, and file records; operate document-imaging equipment; and perform other duties as assigned. Physical activities include moving boxes short distances, reaching above the shoulders or bending to retrieve boxes or files, and sitting at a desk and working on a computer for prolonged periods. The position requires a high school diploma or GED and one year of document management and clerical experience, or an equivalent combination of education and experience. Candidates must complete a mandatory six-month probation. The City of Baltimore describes its benefits offerings as including medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, as well as wellness programs, support groups, and workshops.

Requirements

High school diploma or GED equivalent, or an equivalent combination of education and experience.
One year of document management and clerical experience, or an equivalent combination of education and experience.
Intermediate-level or higher knowledge of Microsoft 365.
Strong work ethic and proactive critical-thinking skills.
Ability to interact courteously with employees at all levels of government and work effectively with people of varying temperaments, in person and by telephone.
Keen attention to detail and sound judgment.
Effective verbal and written communication skills.
Ability to understand and follow complex written and oral instructions.
Basic knowledge of accounting terminology and spreadsheets.
Successful completion of a criminal background check; fingerprinting may be required for positions of trust.
Completion of a mandatory six-month probation.

Responsibilities

Prepare and scan documents for electronic retention.
Process and organize scanned documents in various formats for retention on network and local drives.
Copy, sort, and file records related to office activities, business transactions, and other matters.
Operate office machines, including document-imaging equipment, to create electronic files.
Prepare indexes, digitize paperwork, and electronically store images according to organizational guidelines.
Perform other duties as needed or assigned.