BOB-Community Affairs Program Manager
About The Position
The Community Affairs Program Manager for the New York City Department of Transportation’s Division of Bridges oversees and coordinates community engagement initiatives related to bridge projects. The role works closely with residents, community groups, government officials, and other stakeholders to gather feedback, address concerns, and help ensure bridge projects meet community needs. Activities may include organizing public meetings, conducting surveys, and providing the public with information about current and upcoming bridge projects. Strong communication, organizational, and interpersonal skills, along with a commitment to fostering positive community relationships, are essential. The Division of Bridges manages the full life cycle of more than 800 bridges and tunnels and more than 600 retaining walls, with responsibility for public safety and mobility. The position is located at 55 Water Street, Manhattan, and lists hours of 8:00 a.m. to 4:00 p.m. The City’s work-from-home policy may allow up to two days per week at home, depending on the position. The listed base work week is 35 hours.
Requirements
- Must be serving permanently in the title of Administrative Community Relations Specialist or be reachable on the Open Competitive Administrative Community Relations Specialist Exam #6002.
- Must meet the Administrative Community Relations Specialist qualification requirements through one of the listed education and experience pathways.
- A qualifying pathway requires a baccalaureate degree and four years of satisfactory full-time community liaison, community organization, or community relations experience, including at least two years in a broad administrative or policy-making capacity involving responsibilities such as planning, organizing, coordinating, developing, evaluating, or administering a large community service program or activity.
- An alternative pathway requires a four-year high school diploma or equivalent and eight years of the described experience, including at least two years in a broad administrative or policy-making capacity.
- Equivalent combinations of education and experience may qualify, subject to the stated substitution rules; all candidates must have a high school diploma or equivalent and two years of full-time broad administrative or policy-making experience.
- Strong communication, organizational, and interpersonal skills.
- Commitment to fostering positive relationships within the community.
Responsibilities
- Oversee and coordinate community engagement initiatives related to bridge projects.
- Work with residents, community groups, government officials, and other stakeholders to gather feedback and address concerns.
- Help ensure bridge projects meet the needs of the community.
- Organize public meetings.
- Conduct surveys.
- Provide information to the public about current and upcoming bridge projects.
Benefits
- Premium-free health insurance plan; the posting states this saves employees over $10,000 annually based on a 2024 assessment.
- Additional health, fitness, and financial benefits may be available depending on the position’s associated union or benefit fund.
- Public-sector defined-benefit pension plan.
- College savings plan.
- Pre-tax commuter benefits.
- Tax-deferred savings program.
- Wellness programs.
- Work-from-home policy may allow up to two days per week at home, depending on the position.
- 35-hour base work week.
- Job security.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
