Community Affairs Manager

Nscale • Point Pleasant, WV

1d • Onsite

About The Position

Nscale is hiring a Community Affairs Manager for Mason County, West Virginia, to support the successful development and long-term operation of its local infrastructure. The role is part of the Global Affairs function, reports to the Director of U.S. Community Affairs, and works with teams across the business to build local trust and help deliver the project with minimal disruption. The manager serves as Nscale’s on-the-ground representative, building stakeholder relationships, coordinating engagement, and identifying and addressing community issues early. The role requires a regular local presence in Mason County and surrounding communities.

The manager will work with municipalities, elected officials, community groups, NGOs, and other stakeholders to help minimize project impacts and maximize local benefits. Responsibilities include developing stakeholder maps and engagement plans; designing and leading consultations, public meetings, and briefings; maintaining accessible and consistent communications; tracking concerns, inquiries, and complaints; and advising project teams and contractors on community engagement. The manager will also help incorporate community considerations into project decisions, develop and communicate local economic and community impacts, build partnerships with local organizations, and brief internal stakeholders on civic and community developments.

Nscale describes its workplace as collaborative, supportive, innovative, and flexible. The role offers a highly competitive base-and-equity package, reviews every 12 months, a progression plan, and the opportunity to lead community affairs initiatives and build local partnerships. Compensation may also include bonus, equity, and/or commission programs. Nscale may offer medical, dental, and vision coverage, flexible paid time off, parental leave, and retirement plan participation.

Requirements

• 3–8 years of experience in community engagement, public affairs, local government, or a related field.
• Strong understanding of local communities and decision-making structures, particularly local zoning, permitting, and county commission processes.
• Strong stakeholder management skills and the ability to build trust and credibility quickly.
• Excellent communication skills, including the ability to explain complex projects clearly and confidently.
• Comfort acting as the local representative of a project and representing the organization externally.
• Ability to manage competing priorities and operate effectively under pressure.
• Strong organization, attention to detail, and follow-through.
• Experience working in politically sensitive or regulated environments.
• Ability to maintain a regular on-the-ground presence in Mason County and surrounding communities.

Nice To Haves

• Experience working on large-scale infrastructure, development, or construction projects.
• Knowledge of Mason County or similar communities.
• Experience working with rural communities.

Responsibilities

• Serve as Nscale’s primary local representative and build relationships with municipalities, planning bodies, political stakeholders, community leaders, and representative groups.
• Develop and maintain a stakeholder map and engagement plan.
• Design and deliver a structured community engagement program.
• Lead consultations, public meetings, and briefings, ensuring two-way communication with local communities.
• Ensure project messaging is clear, consistent, and accessible.
• Monitor community concerns and priorities; track and manage inquiries, complaints, and emerging issues with clear ownership and response plans.
• Flag emerging concerns raised by local officials, the media, or community members.
• Work with program and contractor teams to embed community engagement in project delivery.
• Guide internal teams and contractors on engaging local stakeholders.
• Ensure community considerations are factored into key project decisions.
• Develop and communicate the project’s local economic and community impact, including jobs, skills, local supply-chain opportunities, and community benefits.
• Identify and build partnerships with local organizations, such as education providers and community groups.
• Provide briefings and updates to internal stakeholders, including senior leadership.
• Monitor the local civic and community environment and share insight on emerging issues.

Benefits

• Highly competitive base salary and equity package, with reviews every 12 months.
• Potential eligibility for bonus, equity, and/or commission programs.
• Medical, dental, and vision coverage may be offered.
• Flexible paid time off may be offered.
• Parental leave may be offered.
• Retirement plan participation may be offered.
• Flexible workplace and autonomy to shape the workday.
• Dynamic progression plan tailored to individual ambitions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed