Community Affairs Manager
About The Position
Nscale is hiring a Community Affairs Manager based in Mason County, West Virginia, to support the successful development and long-term operation of its local infrastructure project. The role is part of the Global Affairs function and reports to the Director of U.S. Community Affairs. The manager serves as Nscale’s on-the-ground representative, building trust and relationships with local stakeholders, managing engagement, and identifying and addressing community issues early. The position requires a regular presence in Mason County and surrounding communities. The manager works with municipalities, elected officials, community groups, NGOs, contractors, and internal teams to help ensure the project is understood and supported, minimizes disruption and impacts, and maximizes local benefits. The role also communicates the project’s local economic and community impacts, develops local partnerships, and provides insight and updates to internal stakeholders, including senior leadership.
Requirements
- 3–8 years of experience in community engagement, public affairs, local government, or a related field.
- Strong understanding of local communities and decision-making structures, particularly local zoning, permitting, and county commission processes.
- Strong stakeholder management skills and the ability to build trust and credibility quickly.
- Excellent communication skills, including the ability to explain complex projects clearly and confidently.
- Comfort representing an organization externally as the local face of a project.
- Ability to manage competing priorities and operate effectively under pressure.
- Strong organization, attention to detail, and follow-through.
- Experience working in politically sensitive or regulated environments.
Nice To Haves
- Experience working on large-scale infrastructure, development, or construction projects.
- Knowledge of Mason County or similar communities.
- Experience working with rural communities.
Responsibilities
- Act as Nscale’s primary local representative and build and maintain relationships with municipalities, planning bodies, political stakeholders, community leaders, and representative groups.
- Develop and maintain a stakeholder map and engagement plan.
- Design and deliver a structured community engagement program.
- Lead consultations, public meetings, and briefings, ensuring two-way communication with local communities.
- Ensure project messaging is clear, consistent, and accessible to different audiences.
- Track and manage community inquiries, complaints, and emerging issues, establishing clear ownership and response plans.
- Identify and escalate emerging concerns raised by local officials, media, and community members.
- Work with program and contractor teams to embed community engagement in project delivery.
- Guide internal teams and contractors on engaging with local stakeholders.
- Ensure community considerations are incorporated into key project decisions.
- Develop and communicate the project’s local economic and community impacts, including jobs and skills, local supply chain opportunities, and community benefits.
- Identify and build partnerships with local organizations, including education providers and community groups.
- Provide briefings and updates to internal stakeholders, including senior leadership.
- Monitor the local civic and community environment and share insight on emerging issues.
Benefits
- Highly competitive base salary and equity package, with reviews every 12 months.
- Flexible workplace with autonomy to shape the workday.
- Potential eligibility for bonus, equity, and/or commission programs.
- Medical, dental, and vision benefits may be offered.
- Flexible paid time off may be offered.
- Parental leave may be offered.
- Retirement plan participation may be offered.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
