Community Activation Coordinator

Dutch Bros Coffee•Phoenix, AZ

8d•Hybrid

About The Position

Philanthropy is core to the Dutch Bros identity. The Community Activation Coordinator is a unique hybrid role designed to bridge the gap between corporate giving and local brand activation. Operating on a 40-hour work week, this role splits time between the Giving team (30 hours/week) and the Field Marketing team (10 hours/week). The Giving Program Administrator is responsible for the operational support and data management for Dutch Bros’ philanthropic initiatives. This role ensures all grant nominations and donations are processed and tracked efficiently and accurately, supporting the overall reporting and impact measurement for philanthropy programs. Additionally, the Coordinator is responsible for bringing giving programs to life in the field, managing critical campaign logistics, and providing day-to-day administrative support to ensure the smooth, hands-on coordination of community events, volunteer activations, and local nonprofit engagement, reporting directly to the Director of Corporate Philanthropy.

Requirements

High School Diploma, required.
1 year - Experience in community relations, event coordination, field marketing, or corporate social responsibility (CSR)—especially roles involving hands-on event activation.
2 years - Strong organizational and project coordination skills, including comfort managing event logistics, asset coordination, timelines, and basic data entry tracking.
Demonstrated ability to act as an energetic brand ambassador in the field, with a self-motivated, resourceful, and community-oriented mindset.
Highly detail-oriented and organized, with the ability to manage multiple moving parts, campaign assets, and field schedules.
Skilled in cross-functional communication and collaboration, especially with internal giving teams, field operators, regional marketing specialists, and external nonprofit partners.
Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches.
Must be able to occasionally move or lift office items up to 25 pounds
Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Nice To Haves

Bachelor’s degree or associate in marketing, business administration, communication, or related fields, preferred.
Near-expert proficiency in Microsoft Office/365 programs (including advanced Excel, Word, and PowerPoint) and Smartsheet is highly preferred
Familiarity with philanthropic platforms like Benevity or field marketing coordination tools is a plus but not required.
Ability to travel locally to shops and community events during field activation hours.

Responsibilities

Own and manage the team’s central giving inbox, serving as the primary point of contact for all inbound inquiries, triaging messages, and ensuring timely, professional communication.
Coordinate core nomination logistics for corporate philanthropic events and campaigns (e.g., Dutch Luv, Buck for Kids, Drink One for Dane).
Process nominations and enter donation data into tracking software to ensure accurate reporting of local giving outcomes and SLA compliance.
Manage initial inquiries from local nonprofit organizations and individuals regarding program details, grant applications, and partnership requests.
Assist with Foundation Board meetings, including scheduling, room logistics, creation of presentation materials, and drafting minutes.
Maintain the primary contact database for nonprofit partners, regional field leads, and community stakeholders.
Provide general administrative support, including editorial calendar management, local givebacks, program file organization and more.
Act as the tactical bridge between Dutch Bros Giving and the regional Field Marketing team to sync community impact goals with local marketing calendars.
Support local shop activations by coordinating assets, signage, and promotional materials for neighborhood giving days and localized marketing events.
Mobilize and organize volunteer presence in the field, ensuring staff and brand ambassadors are equipped and scheduled for local community events and festivals.
Gather on-the-ground content (photos, impact stories, and team highlights) during field activations to share with internal and external communication teams.
Assist Field Marketing specialists with regional event setup, teardown, and local community outreach as needed.