Americorps Community Access Coordinator
About The Position
The AmeriCorps Community Access Coordinator will expand access to nutritious food by supporting Together's Regional Community Access Program. Rather than focusing solely on pantry operations, this position helps ensure that food reaches individuals and families through multiple access points, including scheduled pantry pick-ups, priority shopping hours, emergency food assistance, home delivery, community partner distribution sites, and occasional weekend distributions. Members will help reduce barriers related to transportation, mobility, work schedules, and unexpected crises by connecting participants with the food access option that best meets their needs. The AmeriCorps Member will serve alongside Together staff, volunteers, and community partners to improve food security while providing excellent customer service in a trauma-informed, participant-centered environment.
Requirements
- Passion for serving individuals and families experiencing food insecurity.
- Excellent communication and customer service skills.
- Ability to work with diverse populations using trauma-informed practices.
- Strong organizational and time management skills.
- Comfortable working independently and as part of a team.
- Basic computer skills.
- Ability to lift up to 40 pounds.
- Valid driver's license preferred (if assisting with deliveries).
Responsibilities
- Assist participants in scheduling pantry pick-up appointments.
- Coordinate daily participant pick-up orders with pantry staff.
- Prepare and verify participant orders for accuracy.
- Contact participants regarding scheduled pick-ups, reminders, or changes.
- Provide information about Together services and community resources.
- Help identify barriers to food access and connect participants with appropriate service options.
- Support priority shopping hours for older adults, individuals with disabilities, families with young children, and other participants who may benefit from a lower-traffic shopping experience.
- Welcome participants during priority shopping hours and assist with navigation, food selection, and resource referrals.
- Assist with preparing and coordinating emergency food orders for individuals and families experiencing urgent food needs.
- Respond to same-day emergency food requests under staff supervision.
- Coordinate emergency pick-ups and referrals to appropriate community resources.
- Ensure emergency food assistance is documented accurately and delivered in a timely manner.
- Collaborate with staff and partner agencies to connect participants with additional supportive services when appropriate.
- Coordinate home delivery schedules and participant communication.
- Assist with route preparation and organization.
- Prepare home delivery orders.
- Support volunteers assisting with deliveries.
- Ensure delivery documentation is completed accurately.
- Monitor participant satisfaction and report concerns to staff.
- Prepare food orders for community partner agencies.
- Coordinate distribution schedules with partner organizations.
- Assist with loading and unloading partner deliveries.
- Maintain communication with partner agencies regarding inventory and scheduling.
- Support the expansion of new community distribution locations.
- Assist with occasional weekend food distributions designed to increase access for participants who are unable to visit during weekday hours.
- Help coordinate volunteers, participant flow, food packing, and event logistics.
- Support outreach efforts to promote weekend and special distribution opportunities within the community.
- Assist with daily movement of food and supplies between regional locations.
- Support inventory organization for community access programs.
- Help ensure food safety standards are maintained during packing and transportation.
- Maintain accurate records of distributions, deliveries, emergency food assistance, and participant services.
- Assist with data collection for AmeriCorps performance measures.
- Assist in orienting and supporting volunteers.
- Provide guidance during packing events and distribution activities.
- Promote a welcoming, inclusive, and participant-centered environment for volunteers and community members.
- Pack participant food orders.
- Coordinate pantry pick-ups.
- Support priority shopping hours.
- Assist with emergency food assistance requests.
- Assist with home delivery logistics.
- Support community partner distributions.
- Participate in occasional weekend food distributions.
- Conduct participant follow-up calls.
- Assist with outreach events promoting food access.
- Collect participant feedback.
- Help maintain inventory and distribution supplies.
- Support special food access initiatives as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
