AmeriCorps Operations Coordinator

The University of Texas at Austin•Austin, TX

5d•Hybrid

About The Position

The AmeriCorps Operations Coordinator is responsible for the day-to-day administrative, logistical, and compliance operations of the Dana Center's AmeriCorps programs (both Literacy First and Numeracy First). This role ensures the programs run smoothly from member onboarding through service completion, manages grant compliance and reporting to the OneStar Foundation, and coordinates the AmeriCorps grants continuation and recompete process. The ideal candidate is highly organized, detail-oriented, and passionate about national service and community impact.

Requirements

Bachelor's degree education, business, social work, public administration or related field
5 years of experience in program coordination, nonprofit administration, or a related field
Strong organizational skills with high attention to detail and ability to manage multiple deadlines
Excellent written and verbal communication skills
Strong interpersonal skills and customer-service orientation
Problem-solving and adaptability in a fast-paced, mission-driven environment
Proficiency in Microsoft Office; comfort learning new databases and systems
Ability to maintain confidentiality with sensitive personnel and program data
Relevant education and experience may be substituted as appropriate.
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest

Nice To Haves

Prior AmeriCorps, Peace Corps, or other national service experience (as a member, alumnus, or staff)
Familiarity with AmeriCorps systems such as eGrants
Experience with grant compliance or federal program reporting
Salesforce experience
Passion for national service, community impact, and civic engagement
Bilingual (Spanish, English) skills relevant to the community served

Responsibilities

Coordinate all aspects of Volunteer experiences, overseeing implementation of member and supervisor onboarding and service year engagement
Coordinate AmeriCorps member records and retention, file audits, and monitoring site visits
Ensure AmeriCorps members are trained annually on grant requirements
Oversee professional development opportunities and service events for AmeriCorps members throughout their term of service
Manage AmeriCorps grant compliance regarding member enrollment, exits, and ongoing program management during the service year
Maintain and update the AmeriCorps Compliance Manual, and train AmeriCorps staff on relevant components annually
Attend OneStar monthly meetings
Manage the relationship between Dana Center and OneStar Foundation, which oversees AmeriCorps in Texas
Manage all information regarding program implementation
Coordinate the AmeriCorps grant continuation and recompete process, with input from Dana Center Leadership and relevant staff
Attend local, state, and national/regional AmeriCorps conferences
Collaborate closely with the Literacy First and Numeracy First project teams, Project Management Team, Recruitment and Outreach Coordinator, and Human Resources Coordinator to coordinate grant activities
Work effectively across teams to monitor the operational plan and progress toward strategic plan goals
Participate in processes and activities designed to establish an organizational culture that supports learning, collaboration, and collective responsibility to enhance professional relationships, job satisfaction, and organizational efficiency and effectiveness
Attending biweekly team meetings and monthly departmental meetings.
Prepare monthly Program Enrollment Reports (PERs) along with the Simple Fixed Calculator spreadsheet for reporting to OneStar Foundation, using member timesheets
Work with Assistant Director, Finance monthly for reporting in OneStar Foundation online platform