Communications Technician

City of Cortez, CO•Cortez, CO

1d•$24 - $25•Onsite

About The Position

The City of Cortez is hiring full-time, entry-level Communications Technicians to support police, fire, and EMS response across the Cortez/Montezuma County area. This onsite role helps move accurate information quickly between the public and first responders. Technicians work from the communications center on a rotating schedule, handling steady call volume as well as high-urgency situations. Shifts begin with logging in, checking system status, and reviewing updates from prior shifts. Training includes classroom instruction, online modules, and approximately three months of guided, on-the-job practice with real-time scenarios and local protocols.

Requirements

Be at least 18 years old.
Have a high school diploma or GED.
Be proficient in spoken and written English and able to read English.
Type at least 35 words per minute.
Have a Colorado Driver’s License or the ability to obtain one.
Be available for rotating shifts, nights, weekends, and holidays.
Be able to obtain required certifications within one year: APCO, EMD, NIMS, and Notary.

Responsibilities

Receive and document emergency and non-emergency information.
Dispatch police, fire, and EMS units, operating radio systems as needed.
Use 911 and multi-line phone systems and related computer tools.
Maintain clear, calm communication and sound judgment under pressure.
Check system status and review updates from prior shifts at the start of a shift.
Coordinate information and response as situations change.