Communications Technician

Shell Point Retirement Community•Fort Myers, FL

About The Position

Shell Point Retirement Community is seeking a customer-focused Communications Technician to assist residents with telephone, television, and other electronic communication needs. The technician installs, maintains, and troubleshoots CCTV systems, telephone and fax equipment, sound and public address systems, and related cabling. The role also supports fire alarm communication requirements and involves low-voltage cable installation and testing. The technician participates in a rotating on-call schedule to provide 24/7 technical support. The position requires training and journeyman-level experience in telecommunications, CCTV, or a related low-voltage electronics field. The successful candidate is able to work independently, troubleshoot effectively, read technical diagrams and manuals, and provide residents with friendly, responsive service.

Requirements

  • Training and journeyman-level experience in telecommunications, CCTV, or a related low-voltage electronics field.
  • Knowledge of low-voltage electronics and wiring.
  • Ability to read technical diagrams and manuals.
  • Strong troubleshooting and problem-solving skills.
  • PC proficiency.
  • Ability to work independently and provide friendly, responsive service to residents.

Responsibilities

  • Assist residents with telephone, television, and other electronic communication needs.
  • Install, maintain, and troubleshoot CCTV systems, telephone and fax equipment, sound/PA systems, and related cabling.
  • Support fire alarm communication requirements.
  • Install and test low-voltage cabling.
  • Participate in a rotating on-call schedule to provide 24/7 technical support.

Benefits

  • Medical, vision, and dental coverage.
  • Free onsite health clinic and free generic prescriptions.
  • 403(b) with company match.
  • Generous paid time off (PTO).
  • Group term life insurance.
  • Free annual flu shot.
  • Employee assistance program.
  • Discounted employee café.
  • Bridge toll reimbursement.
  • Corporate discounts.
  • Tuition discounts and scholarships.
  • Interest-free emergency loan program.
  • Referral bonus.
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