Communications Technician I, II

EnerStar SolutionsFairview, MT
Onsite

About The Position

EnerStar Solutions is seeking a Communications Technician to join their team. This field technician role is responsible for assisting with the installation, operation, and maintenance of communications and remote monitoring systems across active job sites. The technician will work closely with the Communications Manager and other technicians in a daily operations capacity, focusing on installing and monitoring communications equipment. The role requires adherence to established procedures, learning technical systems, and developing field skills in a fast-paced, deadline-driven environment. A strong work ethic, pride of ownership, and adaptability to changing priorities are essential, along with building foundational technical knowledge.

Requirements

  • EnGenius Certified Network Specialist required
  • High school diploma or equivalent required
  • Minimum of 1 year of experience working within technical teams preferred
  • Ability to work effectively both independently and as part of a team
  • Consistently demonstrate a professional demeanor
  • Computer proficiency
  • Basic technical skills in telecommunications, networking, and cabling
  • Ability and willingness to learn to fabricate and terminate RJ-45, coaxial, LMR240, and LMR400 cables and connectors
  • Ability to learn to configure, deploy, and support satellite-based internet systems
  • Ability to learn to configure, deploy, and support PTZ network camera systems
  • Ability to learn to use signal-finding tools to optimize antenna positioning for peak signal strength
  • Ability to learn to set up communications towers and booster equipment
  • Ability to learn to set up and monitor communications equipment such as Starlink, Wi-Fi routers, and access points

Nice To Haves

  • College diploma or equivalent considered an asset
  • Additional technical certifications in networking, telecommunications, or electronics are considered an asset
  • Experience installing any of the following is considered an asset: internet, cable, intercom, telecom, satellite, or remote monitoring equipment
  • Ability to repair electronic equipment is considered an asset

Responsibilities

  • Prioritize safety in all tasks and comply with company and client safety protocols
  • Champion EnerStar Core Values in all professional activities
  • Respond to service calls and assigned work orders as directed by Communications Management
  • Provide field support for communications deployments (rig-ups, rig-downs, equipment moves, etc.)
  • Assist with installation, testing, and basic troubleshooting of communications systems
  • Provide customer support for basic technical issues related to satellite, internet, cameras, LTE, and other communications equipment
  • Coordinate with logistics and operations teams to support jobsite communications needs
  • Deploy and demobilize communications systems (Starlink, LTE, etc.), ensuring proper operational functionality
  • Assist with configuration and programming of antennas and networking equipment (Starlinks, modems, routers, switches, access points, etc.)
  • Assist with configuration and setup of camera systems and remote monitoring solutions
  • Log into cloud portals to check basic equipment status
  • Assist with repair and maintenance of communications equipment (e.g., cameras, monitors, cabling)
  • Assist with communications tower setup and booster equipment deployment
  • Complete work order tickets with appropriate detail and accuracy
  • Complete KPA truck inventory and communications inventory reports (rig-up, rig-down, rig move, maintenance/repair, site inventory)
  • Maintain truck logs, vehicle inspection reports, and complete scheduled vehicle preventative maintenance
  • Provide input on field improvements as skills develop
  • Perform additional duties as identified and assigned
  • Travel as needed to support EnerStar Solutions operations, including overnight travel which may last multiple days.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • AD&D insurance
  • Life insurance
  • Employee assistance program
  • Referral program
  • Paid time off, including holidays
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