COMMUNICATIONS SPECIALIST - SharePoint

IMPYRIAN•Washington, DC

6h•Onsite

About The Position

The Communications Specialist role will support the management and development of SharePoint sites within the client environment. In addition, this role will support drafting unique content as a member of the broader Communications team, where the ability to manage multiple tasks at once is a plus. The Communications Specialist role requires strong SharePoint experience with an ability to blend user experience design principles and content strategy to create intuitive, engaging, and user-centered digital workspaces.

Requirements

Bachelor’s degree in Communications or a related field.
5+ years of relevant experience working within a Communications team or a PMO environment.
3 years of experience supporting federal contracts, preferably within CIOO, ePMO, or enterprise portfolio environments.
Comfort collaborating in shared document and content environments.
Background in intranet design, knowledge management, or digital workplace solutions.
Experience producing accessible digital content, including proper use of headings, links, and alt text.
Awareness of accessibility best practices for web and document publishing.
Ability to follow organizational or federal accessibility guidelines when publishing content.
Proven ability to work with project managers, technical staff, leadership, and clients to gather inputs and clarify requirements.
Ability to manage multiple priorities and deadlines, and respond to ad hoc and time-sensitive requests.
Ability to use basic analytics or feedback to improve content effectiveness and usability (e.g., page views, user feedback).
Ability to communicate complex technical and agile concepts to non-technical stakeholders.
Comfort creating simple visuals or layouts (e.g., PowerPoint one-pagers, light graphics) to support written communications.
Experience supporting digital communications or UX-focused initiatives in large, complex environments (enterprise or federal).
Hands-on experience designing and maintaining SharePoint Online pages and site structures.
Strong understanding of information architecture, user experience (UX) principles, and content usability and accessibility.
Proven ability to organize and present content in a clear, intuitive manner.
Excellent writing and editing skills with a focus on user-centered communication.
Experience working within structured governance and approval workflows.

Nice To Haves

Ability to manage multiple tasks at once is a plus.

Responsibilities

Work closely with cross-functional teams in a multi-stakeholder, enterprise or federal environment.
Edit content authored by multiple stakeholders into a consistent tone and voice.
Produce clear, concise, audience-appropriate communications.
Apply and maintain style guides, templates, branding standards, and naming conventions.
Design and optimize SharePoint pages to deliver intuitive, user-centered experiences.
Improve information architecture, navigation structures, and content hierarchy across SharePoint sites.
Guide stakeholders on UX best practices and SharePoint design standards.
Translate business requirements into effective digital experiences.
Apply UX best practices to enhance usability, accessibility, and user engagement.
Analyze user behavior (e.g., page usage, feedback) and recommend improvements to layout and structure.
Ensure consistency in design patterns, layout standards, and interaction models.
Stay current with Microsoft 365 and SharePoint design capabilities and UX trends.
Create and maintain SharePoint pages using modern page layouts and web parts, navigation elements and site structure, and visual organization and content placement.
Optimize page performance and responsiveness across devices.
Support modernization of legacy or poorly structured SharePoint content into streamlined, user-friendly experiences.
Collaborate with stakeholders to transform complex information into clear, user-friendly content.
Structure content to support scanning, readability, and task completion.
Develop and maintain templates, page standards, and content models that improve user experience.
Ensure content aligns with branding, tone, and organizational standards.
Ensure compliance with governance frameworks, approval processes, and publishing standards.
Perform quality assurance to validate usability, accessibility, and content accuracy.
Apply accessibility best practices (e.g., WCAG considerations) in page design and content formatting.