Communications Specialist III

State of Oklahoma • Oklahoma City, OK

2d • Onsite

About The Position

The Communications Specialist III supports consistent, high-quality communication across Service Oklahoma. The role creates, edits, and manages content for internal and external audiences, ensuring accuracy, alignment, clarity, and consistency with the agency's voice and values. It supports email campaigns, public awareness efforts, internal communications, traditional and social media response, and communications analytics.

The preferred minimum qualifications are a bachelor's degree in communications, marketing, journalism, or public relations and two years of experience; six years of experience in communications, journalism, public relations, or a related field; or an equivalent combination of education and experience. Experience as a state employee or a reporter with legislative beat experience is preferred.

The schedule may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime. Occasional travel may be required. The role works in a comfortable office setting and uses a computer for a large percentage of the workday. Employees must be able to stand up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.

Requirements

• Strong writing, editing, and proofreading skills across digital and print formats.
• Ability to translate technical information into citizen-facing content.
• Familiarity with AP Style.
• Skill in managing and editing content created by others.
• Experience finding and telling stories for internal and external audiences.
• Knowledge of email marketing platforms such as govDelivery or MailChimp.
• Understanding of communications best practices and brand alignment.
• Basic knowledge of design tools such as Canva or Adobe Express and content formatting.
• Ability to coordinate and prioritize multiple deadlines.
• Strong collaboration, interpersonal, and communication skills.
• Flexibility and attention to detail in a fast-paced environment.
• Ability to manage high work volume, shifting priorities, and deadline-driven tasks.
• Experience with content management systems such as WordPress or Asana.
• Organizational habits and ability to work independently or collaboratively.
• A bachelor's degree in communications, marketing, journalism, or public relations and two years of experience; or six years of experience in communications, journalism, public relations, or a related field; or an equivalent combination of education and experience.
• Willingness and ability to perform all job-related travel.
• Ability to stand up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.

Nice To Haves

• Proficiency in AP Style.
• Experience as a state employee or as a reporter with legislative beat experience.

Responsibilities

• Write, edit, and format public-facing content, including newsletters, email updates, website copy, and awareness campaign materials.
• Coordinate email and text campaigns through govDelivery, including list management and performance tracking.
• Collaborate with internal teams and subject matter experts to develop accurate, timely, and accessible messaging.
• Support public awareness campaigns, from asset development through logistics and scheduling.
• Provide editing and formatting support for internal communications.
• Serve as backup for social media scheduling, content management, and Google review responses.
• Support escalated customer service or constituent inquiries with aligned messaging and tone.
• Assist in managing content calendars and coordinating deadlines across communication projects.
• Embed with agency teams as assigned to develop content reflecting expert insight and agency brand.
• Collect analytics from email and digital tools to inform and improve communication efforts.
• Cross-train in other sections of the division and perform duties in those sections as agency needs require.
• Perform other duties as assigned.

Benefits

• Benefits allowance to offset the costs of medical, dental, vision, life, and disability insurance plans.
• Employer matching of up to 7% toward an employee's Defined Contribution retirement plan.
• 11 paid holidays.
• 15 days of paid annual leave, increasing with every five years of service.
• 15 days of paid sick leave.
• Longevity payments based on years of service with the State of Oklahoma.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level