Communications Specialist II

University of Central Florida • Orlando, FL

1d • $48,722 - $65,145 • Onsite

About The Position

University Operations is seeking to hire a Communications Specialist II. This role serves as a communications resource for teams across UCF IT, working with technical staff, departments, and leadership to ensure messaging is accurate, consistent, and accessible to a variety of audiences. This role will also provide additional communications support to the University Operations division as a whole.

Requirements

• Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Position requires a valid Class E driver’s license.
• All applicants must be authorized to work for any U.S. employer.
• Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
• This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.
• Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Nice To Haves

• Experience communicating on behalf of technical teams or translating complex subject matter into clear, accessible content for non-technical audiences.
• Experience developing executive-level communications, including presentations, briefing documents, or leadership talking points.
• Experience supporting internal communications in a large or complex organization.
• Proficiency with Microsoft 365 tools (e.g., Outlook, Teams, SharePoint, Word) for communication and collaboration workflows.
• Experience with digital content management systems (e.g., WordPress).
• Proficiency with design tools such as Canva, Adobe Creative Cloud, or similar platforms.
• Experience with social media management, including content scheduling and engagement.
• Basic photography and videography experience.
• Working knowledge of AP style or comparable editorial style standards.
• Familiarity with tracking and reporting communications analytics (e.g., open rates, clicks, engagement).
• Spanish fluency is a plus.

Responsibilities

• Develop and deliver clear, engaging communications for technology projects, service updates, and organizational initiatives.
• Create presentations, executive summaries, leadership talking points, and strategic communication materials.
• Write, edit, and manage content for websites, newsletters, email campaigns, and digital communication channels.
• Produce internal communications, including announcements, project updates, articles, and leadership messages.
• Coordinate communication projects by managing timelines, deliverables, stakeholder feedback, and approval processes.
• Design and develop branded communication materials, graphics, templates, and messaging resources.
• Collaborate with technical teams, business units, and leadership to translate complex information into audience-friendly content.
• Ensure communications are accurate, consistent, accessible, and aligned with organizational standards.
• Support content planning, copywriting, graphic design, photography, and editorial review activities.
• Maintain communication standards, style guides, content libraries, and reusable communication assets.
• Monitor and improve communication processes, tools, and workflows to increase effectiveness and efficiency.
• Leverage emerging technologies and AI-enabled tools to enhance communication strategies and productivity.

Benefits

• Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level