Communications Specialist II
About The Position
The Communications Specialist II supports the execution of communications and marketing activities across digital, print, and media channels. The role helps support positive health outcomes and public perception of Trillium by developing content, applying brand and accessibility standards, and coordinating communication initiatives. The specialist ensures accurate, audience-appropriate information is delivered consistently in support of organizational objectives. The role develops member and community stories in written, video, and audio formats, from identifying story opportunities and initial contact through final edits. It also creates and maintains content for websites, publications, and member communications, coordinates email communications and reporting, and works with internal teams and external partners to maintain website content and ensure consistent messaging.
Requirements
- High school diploma or GED and six years of experience in communications, public relations, marketing, website design or maintenance, or social marketing; or an associate's degree and four years of relevant experience; or a bachelor's degree and two years of relevant experience; or an equivalent combination of education and experience.
- Valid driver's license.
- Must reside within North Carolina.
- Must be able to travel within the catchment area as required.
Nice To Haves
- Experience writing for health care, behavioral health, public health, human services, government, or nonprofit audiences.
- Familiarity with Medicaid, plain-language writing, or person-first language.
- Experience with videography and video editing, including filming interviews and editing short-form content for digital platforms.
Responsibilities
- Identify, develop, and shape member and community stories, from cultivating opportunities and first contact through final edit, across written, video, and audio formats.
- Develop, write, edit, and proof content for websites, publications, and member communication materials.
- Apply brand standards, accessibility requirements, and readability guidelines to communications.
- Coordinate the development and distribution of email communications, including list management and reporting.
- Maintain and update website content in coordination with internal teams and external partners.
- Ensure communications align with organizational branding guidelines and messaging standards.
Benefits
- Collaborative, mission-driven work environment.
- Competitive benefits and work-from-home options for most positions.
- Opportunities for professional growth in a diverse, inclusive culture.
- Flexible work schedules available for some positions with management approval.
- Health insurance with no premium for employee coverage.
- Flexible Spending Accounts.
- 24 days of paid time off plus 12 paid holidays in the first year.
- NC Local Government Retirement Pension (defined-benefit plan).
- 401(k) with 5% employer match and immediate vesting.
- Public Service Loan Forgiveness qualifying employer.
- Quarterly stipend for remote work supplies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
