Communications Security Officer

Marksman Security•Plano, TX

About The Position

Marksman Security is hiring a Communications Security Officer for its North America Operations Center (NAOC) team. The role is based at a headquarters location and supports the safety and security of people, assets, and operations by monitoring security systems, dispatching response personnel, and coordinating emergency communications. The posting identifies the schedule as first shift, Thursday through Sunday, 6:00 a.m. to 2:00 p.m., at $20.00 per hour. Security Operations Center experience is required. The officer monitors alarms, access control, email, and CCTV; handles incoming calls and alerts; documents incidents; follows operating procedures and escalation protocols; and supports responses to emergencies. The role also involves operating communications and security technology, managing facility badges, supporting client projects and events, and administering client access-control policies.

Requirements

At least 21 years of age.
High school diploma or equivalent.
Non-Commissioned security license through the state of Texas.
Previous dispatch experience.
Strong customer service skills.
Familiarity with report writing.
Monitoring and surveillance experience.
Ability to multitask and prioritize assigned tasks in a fast-paced environment.
Previous security experience.
Attention to detail.
Previous experience using security equipment and protocols.
Ability to pass pre-employment background and drug screening.

Responsibilities

Monitor emails, access-control systems, and alarm systems in real time.
Monitor facility CCTV for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
Dispatch field security officers and emergency responders during incidents.
Manage incoming phone calls and alerts through internal communications systems and national weather information, responding quickly and decisively.
Document incidents accurately in security electronic reporting platforms.
Follow standard operating procedures and escalation protocols.
Provide support during fire, medical, intrusion, and natural-disaster emergencies.
Use internal communications systems, including radios, intercoms, telephones, PA systems, and computer-based software professionally.
Operate facility badging software, including enabling and disabling badges.
Provide security support for client projects and events.
Administer client policies for controlling access to client property.