Communications Representative
About The Position
The Communications Representative will be responsible for developing and distributing enterprise communications, including company-wide emails, leadership messages, and operational updates. This role involves translating complex or technical information into clear, concise, and audience-appropriate narratives, ensuring all communications align with the company's voice, tone, and brand standards. The representative will drive the execution of enterprise communications initiatives and campaigns, delivering timely and effective communications across multiple channels. Additionally, the role requires managing communications intake, prioritization, and workflow, overseeing editorial calendars, and coordinating with cross-functional partners. The position also involves enforcing communications processes, standards, and approval workflows, reviewing communications for accuracy and risk mitigation, and tracking communications volume, timing, and engagement metrics to identify trends and opportunities for improvement. Process improvement, documentation of processes and templates, and support for special projects are also key aspects of this role.
Requirements
- High School diploma or equivalent.
- Minimum of 3 years of experience in communications, public relations, corporate communications, or related field.
- Strong written and verbal communication skills with exceptional attention to detail.
- Proven ability to manage multiple projects and deadlines in a fast-paced environment.
- Ability to translate complex information into clear, actionable messaging.
- Strong organizational and stakeholder management skills.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams).
Nice To Haves
- Bachelor degree preferred.
- Experience in healthcare, multi-site organizations, or regulated industries, preferred.
- Experience supporting internal or enterprise communications in complex organizations, preferred.
- Familiarity with communications governance, approval workflows, or process management, preferred.
- Experience supporting executive or leadership communications, preferred.
Responsibilities
- Develop and distribute enterprise communications, including company-wide emails, leadership messages, and operational updates.
- Translate complex or technical information into clear, concise, audience-appropriate narratives.
- Ensure communications align with company voice, tone, and brand standards.
- Drive execution of enterprise communications initiatives and campaigns.
- Deliver timely and effective communications distribution multiple channels.
- Manage communications intake, prioritization, and workflow across multiple projects.
- Oversee editorial calendars and track deliverables to ensure deadlines are met.
- Coordinate with cross-functional partners including operations, clinical leadership, human resources, and legal.
- Enforce communications processes, standards, and approval workflows.
- Review communications for accuracy, clarity, and risk mitigation.
- Track communications volume, timing, and engagement metrics.
- Identify trends and opportunities to improve efficiency and effectiveness.
- Support reporting on communications performance and operational metrics.
- Identify opportunities to improve communications workflows and scalability.
- Support development and documentation of communications processes and templates.
- Assist with research, briefing materials, and special projects as needed.
Benefits
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
