Communications Representative

Surgery Partners Careers•Nashville, TN

6d•Onsite

About The Position

The Communications Representative will be responsible for developing and distributing enterprise-wide communications, ensuring alignment with company voice, tone, and brand standards. This role involves translating complex information into clear messages, managing communication workflows, and supporting various communication initiatives and campaigns. The position also includes enforcing communication governance, tracking metrics, identifying areas for process improvement, and assisting with special projects. The ideal candidate will have strong written and verbal communication skills, exceptional attention to detail, and the ability to manage multiple projects in a fast-paced environment.

Requirements

High School diploma or equivalent.
Minimum of 3 years of experience in communications, public relations, corporate communications, or related field.
Strong written and verbal communication skills with exceptional attention to detail.
Proven ability to manage multiple projects and deadlines in a fast-paced environment.
Ability to translate complex information into clear, actionable messaging.
Strong organizational and stakeholder management skills.
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams).

Nice To Haves

Bachelor degree preferred.
Experience in healthcare, multi-site organizations, or regulated industries, preferred.
Experience supporting internal or enterprise communications in complex organizations, preferred.
Familiarity with communications governance, approval workflows, or process management, preferred.
Experience supporting executive or leadership communications, preferred.

Responsibilities

Develop and distribute enterprise communications, including company-wide emails, leadership messages, and operational updates.
Translate complex or technical information into clear, concise, audience-appropriate narratives.
Ensure communications align with company voice, tone, and brand standards.
Drive execution of enterprise communications initiatives and campaigns.
Deliver timely and effective communications distribution through multiple channels.
Manage communications intake, prioritization, and workflow across multiple projects.
Oversee editorial calendars and track deliverables to ensure deadlines are met.
Coordinate with cross-functional partners including operations, clinical leadership, human resources, and legal.
Enforce communications processes, standards, and approval workflows.
Review communications for accuracy, clarity, and risk mitigation.
Track communications volume, timing, and engagement metrics.
Identify trends and opportunities to improve efficiency and effectiveness.
Support reporting on communications performance and operational metrics.
Identify opportunities to improve communications workflows and scalability.
Support development and documentation of communications processes and templates.
Assist with research, briefing materials, and special projects as needed.