Communications Project Manager -- BYU-Pathway Worldwide - (Full-time)

The Church of Jesus Christ of Latter-day Saints•Salt Lake City, UT

7h•Hybrid

About The Position

The Communications Project Manager helps to manage a large portfolio of projects for BYU-Pathway’s Communications team which specializes in content, design, public relations, and messaging. The project manager is expected to create the structure and planning necessary for projects to move forward effectively. In addition to these daily tasks, the project manager also oversees graduation efforts and some event planning. A critical aspect of this position is stakeholder management, which includes understanding, coordinating, and managing client and resource team expectations. The stakeholders and clients are primarily internal, as such, it will be important that this position can manage relationships, building trust throughout the organization. The project manager needs to be expert in scope, time, and cost management. They are also expected to provide regular reports on team capacity, project completion, and other related data. They should be able to communicate realistic and achievable completion dates. The ideal candidate will be able to keep a level head in high-stress situations, see clearly the road forward, understand priorities, and encourage collaboration. They will also be able to evaluate competing demands, communicate constraints, and ensure all parties have the necessary information to move the work forward.

Requirements

Bachelor’s degree in communication, business management, graphic design, or a related field.
Minimum of 5 years of experience of project management.
PMP
Experience in communications, marketing, creative, digital, education, or similarly complex cross-functional environments strongly preferred.
Strong written and verbal communication skills to articulate the institutional vision and purpose, and to clearly instruct and guide multiple audiences in activities surrounding projects and events
A collaborative, service-oriented approach to leadership.
Ability to anticipate potential issues and build contingencies around them.
Strong leadership skills to train and guide employees in their roles and to lead out in decision-making and event management
A detail-oriented mindset to ensure all essential aspects of events are considered in event planning and administration
Sound judgment to organize and facilitate projects and events reflective of institutional goals and priorities
Strong computer skills with working knowledge of MS Suite.

Responsibilities

Manage all projects for BYU-Pathway Communications team
Ensure projects from all members of the communications team are delivered on-time, within scope, and within budget
Have a high level of understanding for workload management for each team within Communications
Lean into curiosity about using artificial intelligence (AI) to improve project workflows, processes, and team time management.
Develop detailed project plans to monitor and track the progress of each project
Use project management software (Wrike) to build each project, assign and manage tasks, and build and manage reports
Manage changes to the project scope, project schedule, and project costs
Meet budgetary objectives and adjust project constraints based on financial analysis
Hire, mentor, and manage a team of part-time employees, interns, and volunteers assigned to various job functions
Provide project-management-based leadership for institutional events and other complex initiatives, including coordination of internal teams, vendors, audiovisual needs, catering, guest logistics, event collateral and other event requirements as applicable
Manage relationships with vendors to produce printed materials, branded merchandise, etc.
Lead in project planning, reporting, and annual strategic planning
Facilitate quarterly and annual communications planning.
Be proactive in identifying opportunities to streamline processes, reduce duplicated effort, and improve workflows.
Conduct regular project and workload reviews with communications team members’ assignments to identify potential risks with task and project completion
Report regularly to communications managers and director regarding potential risks with task and project completion
Conduct post-project and event debriefs to identify lessons and ways to improve future work.
Build Trust and Strengthen Team Effectiveness
Serve as a trusted strategic and operational partner between Communications and departments throughout BYU-Pathway Worldwide.
Establish clear expectations with the production teams and the stakeholders at the beginning of projects and communicate consistently throughout the work.
Ensure stakeholders and approvers review and approve assets as assigned
Define each project’s scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Build relationships that allow conversations about deadlines, scope, priorities, and capacity to remain constructive and solution-oriented.
Communicate with confidence, diplomacy, kindness, and appropriate candor.
Approach high-pressure situations with steadiness, optimism, and shared perspective.
Create and maintain predictable processes and communication rhythms that reduce unnecessary uncertainty and last-minute disruption.